24 Hour Fitness

This location is considered a super sport, however they’re constantly out of towels and there’s always broken workout machines that just sit around collecting dust. They really need to restock their paper towels more often so members can actually clean the equipment before and after each use. They’ve recently locked up the weights in the group classroom in the evening, which is very inconvenient since they don’t want us bringing other weights in there. Two stars for the friendly employees.

–Never any towels. If they’re are towels, they’re the size I use to take a shower. Super wasteful.
–Machines are always broken.
–Locked up weights in the Group X Room.
–Water tastes like shit. On all levels.
–Been here for 3 or 4 years, it just keeps getting worse.

The facility itself is great haven’t had any issues its clean, they do have a towel service and lots of great classes BUT the childcare is a constant issue you have to wait in line for 30 minutes just to get your children in during peak times, it seems as if they are never staffed enough and management isn’t available to help out. They know when the classes are yet don’t prepare to have enough staff on site to handle the rush.

INEXCUSABLE customer service. After being a member for TEN years, following a billing mistake — neither the Clackamas gym nor the organization sought to accommodate a loyal member. GRANT was all too happy to see me take my patronage elsewhere. Sign up for Classpass or any other fitness studio who CARES about you. 24 is the Winco of gyms — you get what you pay for.

So my wife and I were just charged an annual fee of $ 80. We signed up through Kaiser Medical and specifically asked if there was any other fees. The sales person said no and that its just our regular monthly fee. We’ve only been with them for 5 months and the other day we get hit with an annual fee. Not even half a year in. We canceled today and of course all the fees are non refundable. The sales people are crooks and so is 24 hour fitness. I guess they’re really hurting for money and the only way to make ends meet is to screw their members. Nice job slim balls.

Love the pool. Love the location. Dont love the price.

Broken cardio equipment that takes months to fix. I, along with many others, have complained and it doesn’t seem to help. I continue with this club because the group fitness classes — the instructors are amazing.

So. I recently was charged double on my account.
Apparently, they charge an annual fee of $ 80.
When I signed up I specifically asked if there were any extra fees. The guy said no, just the initiation and monthly.
Today, I called and the guy I spoke with didn’t even know about the annual fee either.

BEWARE… If you are sexually harassed at the gym and call managers and leave them voicemails and inform staff expect them to not call you back or get back to you on anything about the whole situation. PLUS: okay I signed up 6 months ago because my boyfriends job has a contract threw them. He says $ 36 a month and I pay the $ 39. Month NO CONTRACT! They did not inform us there is an annual fee that applies to our membership! OK so I called the manager to ask why my payment came out 7 days early… They told me it was an annual fee? I talk to the manager I get complete disrespect when trying to figure out why nobody informed me of this? Or why even nobody told me when it would come out. I’m pissed I had no idea of the fee and had no idea it would be charged to my account. Be careful when signing up this place seems sketch. They told me I had this contract sent to my email I told him I would check then call him back. Sure enough I have emails from the promoting stuff but not a single email regarding my account! So every year you must pay 80 $ once a month. I’ve been here for 4 months and they tried telling me it’s been 6 months when I signed up they told me first and last months which was 80 $ and then I would only be charged $ 39 after that. How can I be charged this «annual fee» if I have only been there 4 months?

Today at 24 hour fitness I played with my friends Christina and Isabella. After they left I played with another friend of mine. Her name is Mckenzie. At that place they have a kids club. So at the kids club I watched princess diaries 2. Kids can only be there for two hours. When my mom was done with her class she came back to the kids club and picked me up. I like the kids club.

Dare I say this 24 Hour Fitness is the same as the others? No, I cannot. Was it a let down? A disappointment? I think so. But was it, you ask? There was no wi-​fi. Yep, you read that correctly. Surpisingly though, this 24 Hour Fitness was definitely better than the previous locations; it is cleaner, there are more screens available on cardio machine, and somewhat spacious. And did I say three floors? Spice is the variety of life. Also, if you are passing by and is bored, you can watch basketballers play basketball since their indoors basketball court is enclosed by transparent walls.

When I first joined this gym I read the reviews on how dirty and gross this place is. I was told that they are working on this problem based on reviews on Unilocal.I’ve been there a month and feel they need the board of health to sweep through. Dirty towels everywhere blood in the bathroom floor. Towels everywhere found everywhere in the gym. Lack of cleaning spray and paper towel to clean off equipment. This is the gym I can’t even imagine what it’s like in the pool.

The only difference between this gym and the Mall 205 24 Hour Fitness is the title «Super Sport» and the fact that its bigger. Machines are down ALL the time, and most of the time don’t even have signs on them so you just look like an idiot trying to use it. The weight machines are very rusty and its quite difficult to adjust them. Basically, its not worst the $$. You’d be better off going to Crunch.

I have been a member for over 10 years. I got transferred to the gym when they built it and I have been going here ever since. It was a beautiful, clean facility that made you want to work out in the beginning… now it’s dirty and dilapidated and getting worse! At first, I always saw the cleaning staff cleaning the equipment, mechanics fixing things, now it looks like it hasn’t been cleaned in years! The treadmills are always broken, equipment out of service, and machines are rusting or developing some sort of fungal growth. Ew! This is a Super Sport! Their top of the line gym. Plus they are now raising prices every year! I’m very upset with 24 Hour Fitness because when I joined it was a popular, more affordable option that had state of the art equipment, now it’s a sub-​par, dirty place in a pretty wealthy neighborhood too that is full of broken machines and bad management.

I’ve been going to this gym consistently due to the fact that it’s close to our house and it’s a super sport. It’s convenient if you have to drop your car off at Costco for tire service. There’s a parking structure next it making it easily accessible especially during rainy days. The people there are friendly. The first floor has your basic towel service, locker rooms with showers, basketball court, pool, & cycle room. Second floor is weights and weight machines. And to go to the 3^rd floor which I didn’t realize there was one until recently, go to the sign that says Cardio, it has all the treadmills & ellipticals. I think it’s a good size. The Pearl gym has a more open layout but I like how this one has different sections. There are lots of free lockers available on all their floors as well as in the women’s changing room. If you want to get your measurement to get a progress of your workout all of the 24 hour gyms will do this for free. Just remember to be consistent with the time of day to do this and mornings on an empty stomach will give you a more accurate reading.

Convenient location: next door to Costco and down the street from Target. The locker rooms can be left unmanaged in the wee hours but nothing crazy. Just towels everywhere. Free towels at the check in desk is a plus. The staff is generally nice and will greet you as you check in. Parking is good. Never had an issue with parking in the past. The only complains I have is that if the basketball net is torn up, it may take months before they put up a new one. And it took them over 3 months to get a decent ball pump. Other than that, it’s a good gym.

Cleaner than all the other 24 facilities but its mediocre for the price. Signing up was a pain in the ass with the assistant manager Grant. As I’m trying to decide whether this gym was worth it or not for the price, I felt attacked by him. He was rude, inconsiderate, and only thinking for himself. He promised me that he’d give me a deal which was 25 $ off my second month, guess what? Never happened. When I approached him about the issue, he said it was against gym policies to give me a discount. Only lied to get me to sign up, I would recommend teaching this guy what customer service is or firing this guy.

Everything is always f’ing broken!!! Almost never a treadmill open. About 50% of all cardio equipment is broken at any given point. I noticed this during my tour, and the ditsy girl had no response, that should have been a sign! I’m so pissed. Now I am locked into a club I don’t like. Weights arent broken as often, but don’t come to lift between 4 – 7 it won’t happen. My coworkers warned me not to get a membership here and I did it anyway. Learn from my mistake, don’t.

I don’t work out in gyms and neither does my family — yet I continue to get sales calls and messages from the Clackamas sales people with their spiels, claiming that a family member referred them to me.
I got so annoyed that I called and asked them to remove me from their list. The guy first tried to say he couldn’t, and to just let them know the next time they called, so I demanded he remove me or I would mention it on Unilocal. That got him to say I was removed. Now today, 2 weeks later, I got another sales call. I’d have told them to quit calling, but I missed the call and got a message. Ergh! I just want them to stop calling!

I came in on a Sunday with a 3 day pass because I wanted to try a few different clubs with pools before I joined. I asked Mark if he could activate my pass and I explained that I just needed to swim in a few pools so that I could decide which one to join. This is where the confusion started. Mark told me
that he couldn’t issue me a pass as I already had gotten one at the mall 205 location. I explained that I had been there only to look at their pool and had decided against it on sight. I didn’t know anything about a pass that I guess was automatically issued when I signed their liability waiver. This is when Mark started acting as if I were trying to pull a fast one on him. That’s when I started to get angry. Yada yada yada, I left in a huff and said something like,” well I’m not going to join your dumb club.” After going outside and breathing deeply I decided to return. You see, I had already decided that I was going to join 24 hour fitness and I was just trying to figure out which one. I was not about to let some poorly trained panjandrum foil my plan. So this time, when I walked inside, I attempted to restart our conversation politely, but I know I spoke in a huffed breath. I informed him that I understood why he might feel guarded from fraudsters, and that I wasn’t one. I informed him that I thought he was missing an opportunity to make a sale for his company and earn that company 7 or 8 hundred bucks a year. I then assured him that my desire was legit and I was full of no shenanigans. After speaking to him so thoughtfully and eloquently, in front of a more pleasant coworker, he agreed to start my pass. He was still handling our engagement in a childish, authoritative manner, but he gave me a pass and I was done with him. The locker room was littered with trash and used towels although the club was not busy. The pool area was moldy, as was the hot tub. Another patron was loudly complaining about problems with the facility. That guy pointed out that the jets in the hot tub weren’t moving much water, and that the steam room was closed. During swimming I noted that there was a bandaid and a bottle cap bobbing around in the pool, and when I showered afterword I noticed that the soap dispensers were empty in the shower stall. Can’t comment much on the rest of the place as I didn’t allow Mark to give me the full tour. All in all this gym sucked, the customer service could only be described as combative and I never thought it would happen, but if my experience at the Hollywood facility is also negative I may just have to go back to LA fitness. Oh and if anybody who matters reads this, you should fire that Mark guy. I had so sold myself on 24 hour fitness until I met him, and now I’m not so sure.