Gloria P Ko, MD

Ridiculous waiting time. We arrive for 2:30 appointment and waited until 5:00! Also exam result will never come out unless you go to their office and ask them for it. I called the office for the health exam result which exam was taken over 50 days ago, and their office staff told us if doctor wants to call she will call, and if she doesn’t want to call then it’s useless even we call! She said will let us know referral for other exam location, but no answer after 50 days! What kind of office wins this?! The staff is defiantly useless and the doctor is even more sloppy. Always wait and wait and wait. No efficiently at all! Totally not recommend at all. Don’t waist your time here.

Made an appointment for 10:45am and arrived 15min early; it is now 11:50am and still waiting. Every time I come here it is a long unnecessary wait. In fact, the doctor didn’t arrive until 11 and there were already people waiting before then. Appointments mean nothing here. And once you get called in, don’t expect to be attended soon; there’s another wait inside.

Oh my sweet lord!!! Writing this on my friends behalf. but this clinic is SO unprofessional. I really do not recommend coming here.

She is nice but the the wait time was ridiculous!!! Sooo unnecessary to give early appt when she doesn’t arrive for another couple of hours…

On behalf of my father: After waiting an extended period of time after my scheduled appointment time as others were taken care of before me. Additionally, when the doctor advised me of my medical results, there was no effort by her office to follow up on my condition. I ended up going to another doctor who promptly admitted me into the hospital where I spent 9 days in intensive care for a battery of issues that were easily identified by the replacement doctor. Overall be very aware of this doctors lack of judgement, because it’s obvious quantity is much more important than quality at this doctor’s office.

Appointments mean nothing here at this office. It’s very standard practice for this office to book four patients in an hour, even though they fully know it takes more than 15 minutes to see one patient. They will make you wait an hour plus past your appointment time. I’ve been there twice before, and both times they’ve made me wait 2 hours past my appointment time — and I came early too, on both times and there were plenty of people waiting with me in the lobby.
I waited a month for the doctor to submit a vaccination request to my insurer. The doctor told me she would do it that day, but after not hearing back from the doctors office within 2 weeks, I decided to call them to ask them whats going on. Turns out, the doctor did not even submit her paperwork! I kindly asked for the staff to remind the doctor, and the staff’s reply was, «I can tell her, but it doesn’t mean she will do it.» I guess Dr. Ko really has no sense of accountability for the health of her patients and her negligence is rather the norm. It took another two weeks and multiple phone calls for the doctor to submit my paperwork, and that was only after I put more pressure and pushed more, or else, I know my case would have been brushed off again.
It’s been a month and a half and I still have not heard from the doctor’s office. If you have a choice, do not come here as her new patient. It’s not worth the trouble of calling the office repeatedly to check if the doctor has done her job, as promised. True, Dr. Ko is nice, friendly and knowledgeable, but at the end of the day, she is still not doing her job as a professional health care provider if she can brush a rather normal vaccination request. And I say confidently, I know I am not the atypical case, because my friend is also her new patient, and she’s been dealing with the same negligence as I’ve described.
This is the doctor who does well when you’re in the room with her. If you just need a simple annual exam, go here. But if something does go wrong during your exam, and you need her to perform some administrative effort, don’t hold your breath. Oh, and expect to be calling the office to request the results of your blood work, because they’re NOT going to call.

Apparently, She was complaining about the wait time and staff’s attitude, but not Dr. Ko’s profession… i think she is a good dr, but it sucks when you have to wait for a long time when you have really serious problem, right?

Ignore that last coment from that mean girl she is in no place to judge. Dr ko is very friendly and the staff very very nice. Dr ko is educated and very smart. She’s always smiling :-)