Toys R Us

On our way out of the plaza, my kids wanted a toy so I suggested we go inside this store. I took my daughter to the girl section while my hubby took our son to the boy section. Most of the things were randomly placed, with limited supply. We did end up leaving with one toy for my daughter. The Toys R Us where we live is much cleaner and organized than this place. This place looked more like a thrift store.

This store is small and messy! My son picked a Lego set that was clearly marked @ $ 10.99. We get in line for the register, Lego set gets scanned and it rings up at $ 21.99… We inform the guy behind the register the the shelf is clearly labeled $ 10.99. He walks over to the shelf and says «that price is for a different set».
There were about 5 or 6 more set (same set that my son picked) on the shelf labeled $ 10.99. The employee dint bother to move them to the correct self… I he cared about customer service. He should have honored the price on the shelf, but he didn’t. It’s not our fault that the store employees didn’t label the shelf properly.
We ended up buying the Lego set anyways because my son wanted it.
This was my first visit to this toys r us, and it will for sure be the LAST! I will take my hard earned money elsewhere!

Very low quantity of toys. They should not call them outlet store or express. I found what I wanted on a win… Will not return.

Oh boy! I feel like a kid again :)

This is a small location that has a lot of the most popular items that children and adults are hankering to score! The prices aren’t true outlet prices. In fact, items on their shelves were being sold for the same price at Target. However, as I was purchasing some Christmas gifts for my niece, I noticed that they had the Disney Infinity starter kit but it was $ 79,99, So, I asked the clerk about the possibility of this item going on sale anytime soon. He stated that he doesn’t have the Black Friday pricing or list of items that will be on sale so who knows when or if it’ll go on sale. So then as I was about to complete my purchase, I stated that it was being offered for $ 59.99 on Amazon so maybe I’ll purchase it through them. Lo’ and behold, the clerk informed me that they price match
Prime items. Then, I took my iPhone out of my Disney case and opened my
app and showed him the price. He sold it to me for that price!!! Listen up everyone… DON’T WASTE YOUR TIME LOOKING FOR BLACK FRIDAY DEALS! DO YOURSELF A FAVOR AND MONITOR THE PRICES OF TOYS AND GAMES ON
SO THAT YOU CAN SLEEP IN AND SHAKE YOUR HEAD IN DISGUST AT THE SHENANIGANS THAT PEOPLE PULL WHEN TRYING TO SAVE MONEY ON BLACK FRIDAY DEALS!!! I do wish that they carried tricycles and bicycles at this location though.

It’s ok. Weird setup but the people are friendly enough. Nothing really to write about. It’s an express so don’t go in there expecting a regular toys r us

This Toys R Us Outlet store is located at the Citadel Outlet Shopping Mall, but I have a bit of a bone to pick with them.
Outlet store? I call shenanigans.
Barbies are $ 14.49 to $ 25.99 EACH. Barbie’s mini cooper is $ 30.99. I can buy it at Walmart for $ 28 so is this REALLY a good deal? The Barbie camper is $ 74.98. Okay, I guess I’ll half give you this round since it is $ 85 at Walmart but Toys R Us online shows it as $ 74.98 discounted from $ 84.99 — not much of a savings.
Monster Hugh Dolls $ 24.99 each. According to Toys R Us online, they should range between $ 12.95 and $ 24.99. A bargain? I think not.
The Fijit Friends Sage doll was $ 57.99 at the «outlet store;» interesting since it sells for $ 54.99 at Toys R Us regular stores and $ 53 at Walmart, though mom picked one up on sale for $ 45. This «outlet store» consistently charges the same amount of more as the regular store does for the same items!
This would have earned them a two star review, but the Boley Magic writers are only $ 7.99 each which is normal price, the Hot Wheels and Matchbox cars are $ 1.09 each, pack of 5 for $ 5.49, and I bought a floor puzzle for $ 8 which seemed about right. I don’t mind paying the regular prices for these items, I just object to them pretending that this is a discount outlet type store.
Somebody very intelligent decided they should stock the batteries by the register where everyone checks out. The store was blasting really good music the whole time we were there, which was actually quite fun, so they earn 3 stars for being A-​OK, but they miss the mark of making me a fan.

To the Hispanic guy with the huge gaged ears, you were so friendly and helpful, you gave me the directions for the other store on Florence. Way to be, man!