ValuMaids

You ever hire a maid who just stops showing up? I did. And it was these guys.
So I hired Valumaids after another maid just phoned it in on the work. Literally had to explain to that maid that you really DO need to clean the toilets when you get hired. IN any case, Valumaids had some decent reviews and a good price and a website. So I figured I’d give them a shot.
And the first time they were good. Two reps came out, did a fine job, I came back, inspected it. Everything was hunky dory. So I set up regular service.
And then the problems started.
One of my things is to just strip and change my sheets, throw the old ones in the washer/​dryer and set it to go before you leave. After two visits the maid managed to get it in the dryer but not start it.
I left a note after the second time with specific instructions on how to do it (it is a complicated unit I guess) and also I asked if she could clean the microwave. I came home to a note on MY note. And the note said that all of that would be extra. Starting the washer dryer and cleaning the microwave. One of which I specifically had in my estimate.
I brought it up to Cristina, the owner. She said that the lady who had been doing the work had quit. I guess from now on she was going to come.
Except then she didn’t. First she missed the set time for our appointment. She had traffic issues she said. Then she missed the actual appointment. I wanted to just let her go and get a new maid. And I think she realized that.
Because that’s when she started ignoring my calls.
Literally. I couldn’t fire her because she wouldn’t talk to me. I left her a dozen emails and phone messages. All of which were «Look we need to discuss your service, please call» to «Look it’s not working out, I just need my keys back» to «Okay you NEED to give me my keys back or I will have to file a report with the police for a stolen key.» It cost me weeks of my time dealing with her and this issue. Literally. Weeks.
In the end, I couldn’t even file a police report. You know why? Never got her last name. Just a phone number. So I paid 50 bucks to have my locks changed and moved on. Lesson learned. If you can’t pay a maid by credit card, they’re probably not legit enough to do the job and you’re not going to have any recourse if it goes wrong.
Anyway, that’s my story. For all I know Cristina is still out there, lost in traffic, ignoring someone else’s phone call and not showing up to a cleaning. There is a value in Valumaids, and it’s as an object lesson on what the real costs of cheap cleaning are.
And they are high brother. They are high.

DO NOT HIRE THIS PLACE! Christina came out to give me a quote, she had to reschedule the quote 3 times, and was still an hour late! Should have been my first clue! I scheduled them to come clean my house the following week. Christina sent out a couple women, and did not join them until the very end. Christian stated that she had wood floor cleaning products and then did not bring any for the cleaning. Because I only had a tiny bit of my floor cleaner left most of my floors were not cleaned. I still paid the full price agreed upon.
I scheduled them to come a month later for a cleaning before Christmas. They were a NO CALL NO SHOW! When I called to ask where they were I got a bunch of excuses, and promises. They never ended up showing up the next day or the day after like promised. I was hosting Christmas, and was forced to clean my entire house myself in the middle of all the other Holiday stress!
That is not the end either! I had given Christina a key to my home because they were supposed to come monthly and I wanted them to be able to get in. Well after I fired her I asked for my key back. She promised she would mail it on Jan 2^nd. After not receiving my key back I called many times just to be ignored. I was forced to threaten to file a police report for the theft of my key before she finally mailed my key on Jan 16^th. I almost had to have the locks changed on my house due to her withholding of my house key because I feared what she might do with my key. For over a week I had to live in fear that she might break into my house!
Do yourself a favor and hire someone else!

I’ve been using valu maids for about 4 years now. They are extremely professional, and affordable. I recommend this service to everyone I know, because they have honestly made my life a lot easier. They leave my home spot less, they are very detail oriented. In four years I’ve never been dissatisfied, or had an issues with staff.

I called ValuMaid for a move out cleaning. They got back to me promptly. ValuMaid did an excellent job! My husband walked in at one point and was very impressed with the attention to detail. Yea, even my husband noticed! I would highly recommend ValuMaid services to any one. The prices were very reasonable and I would pay more having now experienced their great quality of work and good service.

I hired them to do a «deep clean» and they did a very superficial, mediocre job for a high price. I would definitely NOT hire them again.

I hired ValuMaid to to a move-​out cleaning of our 2 bedroom/​2 bathroom condo. They sent two cleaners and spent about 5 hours scrubbing the place top to bottom. They did an amazing job! They even dusted the baseboard trims and vacuumed out the healer/​AC vent that was full of dust. Attention to detail, very important in a cleaning service.
Both women were polite and friendly and knew all the tricks. They were also very efficient. I’d definitely recommend them to anyone.

Booked ValuMaids for a spring cleaning of my townhouse. Making the appointment was easy, they arrived on time and proceeded to clean my house to within an inch of its life!
At one point I walked in to see one of the cleaners cleaning the bottom vents of my kitchen with a toothbrush… a toothbrush! She explained it was the only good way to «get in there and get out all the grime.»
Now, that is what I am talking about!
Unlike many housekeeping services you see on the internet (ahem, I’m talking about you folks on Craigslist), ValuMaids is licensed, insured and bonded. They also take credit cards, should that be your preferred method of payment.
My house has never looked so good!