Sierra Glen Apts

The apartment started off great, first time on your own, decently priced. But after a year, the issues here are getting tired some and it seems like ctl management could care less. They seriously need to think about upgrading their appliances. The tan and phở-​wood fridge, stove and washing machine may have been cool in the 1980’s but not now. They need to order some newer stuff! Parking is the absolute worst. They need to re-​paint the lines and put more reserved signs up. People are always parking in my spot. I also don’t have a covered spot, which is frustrating as well. They should seriously look into buying a portion of the back lot, knocking down the fence and adding more parking. My neighbors don’t know how to park either, they are constantly parking over the line leaving me no room at all. Also, towing is a joke here! If someone parks in my spot that I pay for each month, there shouldn’t be a four day grace period for them to move their car. That needs to be rethought out. They also just put new washers in which is cool! Some new cycles we can do… well that’s after we selected them to find out they raise the price if it’s a heavy load or delicates… Laundry is expensive. We already pay a lot, why must they keep raising prices on us? Sierra Glen, please look into getting some upgrading done! It doesn’t have to be fancy, just maybe something from the 21^st century! I wouldn’t look forward to my lease ending of this place had a little more functionality. I give you three stars because I have a roof over my head, some of my neighbors are pretty cool, I’m close to work and shopping, and it’s a pretty quiet complex and well kept outside. Also, a lot of the people here are really friendly (except for the crazy guy in the Hawaiian shirt, he screams at people). Hopefully as my lease goes on, I can start to see some improvements!

I moved into this community in 2014 and I loved it, at first. The staff was (and still is) very welcoming and professional, the grounds are kept up, and maintenance seems to respond to any calls that are requested within a timely manner. Here is where I feel like this community falls short, and why I am currently unhappy:
The appliances in the apartment are from the 1970s. I’ve had maintenance inspect my oven 4 times during my stay here, and they insist that there is absolutely nothing wrong with it, and refuse to replace it. I can’t cook anything below or above 350 degrees, otherwise I’m stuck with burned or under-​cooked food. The heater/​AC unit doesn’t even work in the master bedroom. There is constantly about a 10 degree difference between the HALLWAY and the bedroom. The counters throughout the apartment, the bathroom sinks, and the showers are all made out of this cheap laminate material which stains easily and doesn’t withhold heat very well.
The parking here is HORRIBLE. I’m embarrassed to have any guests over because typically they are stuck parking in the very back of the parking lot. A lot of tenants here have more cars than allowed and take up all of the front parking spaces.
A lot of my neighbors are NOT courteous and will scream at each other, bang on walls, and talk right outside of their apartments during later hours, almost daily. My downstairs neighbors smoke pot inside their apartment which ends up leaking up into my apartment (not that I’m judging, but it’s NOT cool when you have a small child and they have to inhale the smell). Police also seem to be in the complex (or at least in one of the other 3 complexes in the court) almost every week, and security is hardly ever around.
My rent has increased by almost $ 100 every renewal, for absolutely no reason, other than to provide «competitive rates» within the market. They’ll renovate the apartments as soon as you move out, but have done nothing to provide current residents with any incentive to renew (such as a simple upgrade to the appliances).
The only pros are the friendly staff, the well maintained grounds, and the convenience of being down the street from I-​80. Otherwise, I would never pay $ 1000 plus for
an outdated and noisy apartment.

The place is old, which means lot of broken pipes, old appliances, etc. I’ve had pipes break in my apartment on 2 separate occasions in a 10 month span and other various issues like the oven being broken (they replaced after nagging about it for a while) and now my toilet keeps running which after 3 times, they’re still trying to fix. All of it is a pain to deal with, but their maintenance staff is timely and great so it makes up for it.
My only real complain it that they raised my rent by $ 110 and said it was due to market prices rising. While that may be true, there are plenty of other places that offer the same sq ft and amenities that are at least $ 50-​$ 75 cheaper than what they’d renew me for. Heck, I could even get storage and a w/​d in unit for the $ 110 they’re wanting to increase my rent by!

I have lived here for over a year, and I like it. It’s great for the price, the neighbors are (for the most part) friendly and hospitable, and the management is great. The maintenance is always timely and prompt, too. And the fact that it is pet friendly is the icing on the cake.
The one thing I am not a huge fan of is how old everything is. Appliances, carpets, flooring, etc… are all old and quite out of date. But that’s tolerable since it all works well, despite the age.

Requested a screen replacement/​hood range filter yesterday, came home today, and voila… it was done!
Great work Sierra Glen!
Sylvia C.

This place has the WORST management. First off my car got towed within a month of living there because they did not specify that the open parking spots are actually for the neighboring complex. $ 350 later After talking to management they basically said that sucks and don’t park there again. Let me tell you, there is no parking in this beaten down raggedy complex. So if you want to try parking outside the complex, good luck with that. There are so many people looking for parking, they started towing all the neighboring public parking like Kmart. There is so much more, but let’s put it this way, I signed a ten month lease and I am only four months in, believe me I will be paying to break the lease and get out of this terrible complex, with terrible layout, terrible ancient appliances, tattered flooring, and disgusting stained carpeting, broken hot tub in the pool area that is luke warm with no jets, oh and if you want to run hot water in your apartment or your neighbors, be prepared to hear every pipe howling at you until you turn it off. This complex has been nothing but a nightmare, and I will be going out of my way to make sure that anyone who looks into this complex knows what they are getting into.

Property itself is tolerable. And the insides are nice. Appliances are a little outdated, but work. The winning factor. The staff. Rene, Chris, and Heraldo (the head maintenance man) are 3 of the coolest guys you’ll ever meet. Very personable, friendly, understanding and attentive. I’m excited to start over in a new place but will very much so miss my 3 amigos here! Take care, friends!

It is always great to deal with a property manager that is helpful and kinda human! I felt very welcomed. She was great and very nice.