Bad service don’t even know how to make pizza on there menu. Had to bring in phone and show them how to make it still got it wrong 2 times.
Khendel T.
Classificação do local: 1 Sacramento, CA
Disappointed with my order tonight. Which is tragic because this location usually does a good job. But tonight when I went to order my food they told me the«wing station is closed» …but you’re still open for 30 more minutes. Sounds like someone just trying to get out of work early tonight at the expense of customer service. I called in my order tonight where I usually just order online. Should have stuck with what I know. Apparently he would have«called me» just to tell me they wouldn’t make my wings tonight.(I doubt it but ok) As someone who works in a restaurant I understand closing procedure. Both that’s something you do 10 – 15 minutes to close. Not 30. And if you did clean up and someone orders during business hours, so sorry for you. Guess you jumped the gun and you’ll be doing the work twice. I shouldn’t be told I can’t order a regular item during regular hours just because you’re lazy and trying to get out early.
Cori R.
Classificação do local: 2 Citrus Heights, CA
I ordered my pizza online at 4:30 for 6pm delivery, 6:10 no pizza, 6:30 no pizza. guy on the phone says«oh sorry the driver is on his way» I said I will call back in 5 mins if he is not here. Sure enough 6:40 still no pizza. Now I am pissed so I call to talk to a manager after being placed on hold for another 10 mins someone finally comes on the phone and basically just says we will give you a refund. No «we are so sorry we forgot your order»… I had to ask if they forgot my order! So an hour and a half later I finally get my pizza and refund so that was nice but they really had no choice at that point. I honestly feel like I should have gotten more than a refund after all of that. But thats ok because I will NEVER order from there again because this is actually the second time they have completely forgotten my order. And their pizza sucks to boot! Bye bye Pizza Hut!
Kaylee R.
Classificação do local: 2 Orangevale, CA
I had a very simple order. The personal pizza was made incorrectly and the cinnamon literally fell off of the cinnamon sticks in chunks when I picked them up. This is the second time I’ve had problems here.
Katie L.
Classificação do local: 4 Citrus Heights, CA
I love pizza. I love wings. I love pizza and wings from Pizza Hut! Sure, the quality is not going to be on the same level as some of your local, gourmet pizza places; however, the price is right and they’re quick and friendly every time we order from here.
Jamie C.
Classificação do local: 5 Citrus Heights, CA
Perfect order! The online ordering was so easy! Usually I find ordering pizza online a headache. Not this time. Easy ordering! Food was prepared as ordered. Tasted great. They were NOT skimpy on topping. Cherry tomatoes were fresh and so was spinach. When I asked for cheese, peppers and extra sauce, my request was granted(and no extra charge). Greeted and exited with a smile. :)
SpoiledRottenWife B.
Classificação do local: 1 Citrus Heights, CA
If you want inconsistent pizza with pre made cardboard like crust, lack of toppings along w/sparse amounts of greasy cheese then go to pizza hut! Oh and if you love being treated like just another number and not an appreciated customer then go to pizza hut. If you want great quality pizza for the same price and feel like a valued customer go to Dels pizza on madison and fair oaks. I have seen the people who work there shred the cheese(no bags of pre shredded cheese here) the freshest vegetables and dough made fresh throughout the day. The owner Rich treats his customers and workers like family and really cares about customer satisfaction and the quality of pizza. Some nights that are busy you may have to wait 45min or longer for delivery because the drivers only deliver to one place at a time. So ur pizza is not sitting in the car in the pizza warmer box until they get to your home. Pizza comes strait from the pizza parlor to your home! Also if you pick up ur pizza on a busy night the wait may be longer than pizza hut or other pizza chains because they only have 2 ppl making the pizzas while the other employess are making fresh dough through out the day along with slicing the veggies, making sausage and shredding more cheese. Yes pizza hut has cheap 2 or 3 topping carryout specials or other pizza specials online. But you get what you pay for. So why not spend $ 3-$ 5 more dollars to get a great quality pizza that fills you up and is not salty! And no I dont work for them I have just been fed up paying for horrible pizza and feel everyone should get there hard earned money worth of great pizza.
Mitch A.
Classificação do local: 1 Citrus Heights, CA
Never had a bad experience here until now, customer service was joke! I just got done working a 10hr shift and decided to sit down on the bench, with only 1 person in front of me, both worker(Chris) AND guy in front of me clearly saw me as I waited my turn. About 5mins later a woman walks into the door waits behind the guy I was behind of, so after the guy in front of me was done ordering the worker(Chris) decides to help that woman who clearly cut in front of me. The worker(Chris) didn’t even bother to tell that lady I was next, even that guy in front of me said something and knew it was wrong but worker(Chris) just kept going. Also this lady took forever when I called in my order AND it was ready, so moral of this story is Chris you are a sorry excuse of a worker who shouldn’t be working a customer service type job if you can’t help people the right way who take their turn in line!
A.J. A.
Classificação do local: 4 Fair Oaks, CA
Haven’t had pizza hut in a long time and I got to say it wasn’t that bad. I called in for a delivery and it was going to be over an hour, I decided to pick it up and it was only a 15 minute wait. So if you live close by and can pick it up, I highly suggest you do so.
Alyssa Mae C.
Classificação do local: 5 Rio Linda, CA
Shout out to the guy who was super friendly and polite, even though we came in near the end of his shift! The pan crust combination pizza satisfied our random late night craving. This location is much better than the one in my neighborhood.
Tandi ..
Classificação do local: 1 Citrus Heights, CA
My family just got over food poisoning from pink chicken wings from this location! WILLNOT eat here again!
Marcy F.
Classificação do local: 1 Fernley, NV
I swear they used to drop an «ex-lax» in my pizzas, because that’s the effects they would have on my boyfriend and I. Not to mention how«GREASY» they were! «Customer no service» was their motto! WinCo makes better pizza!
Jenni G.
Classificação do local: 4 Citrus Heights, CA
Whenever I am tired and just can’t deal with cooking I calland they are sofriendly! Tonight I called and a sweet guy named Chris made sure I got the deal on what I ordered. Service like that makes me just smile and want to keep coming back! To the manager you have a great costumer service rep in him!
Amy T.
Classificação do local: 1 Citrus Heights, CA
Most awful pizza ever! Not only did it taste so blah, my husband, daughter and I all had upset stomachs afterwards. I highly recommend Mountain Mike’s Pizza or Alonzo’s Pizza(located in the same parking lot as food maxx on Sunrise and Woodmore Oaks) any day over Pizza Hut. Digiorno pizza is even better than that.
Tony P.
Classificação do local: 4 Citrus Heights, CA
Decent pizza and good wings. Pretty standard Sunday football grub. Please your order online as those are the best deals. Place your order. Customize your pizza and wings and other sides and have it ready for pick up or delivery.
Matthew H.
Classificação do local: 1 Citrus Heights, CA
Just got some wings and one pizza, never tried there wings so figured I’d try them. On the drive home sauce/grease/oil/whatever it was came through the box(bottom and sides) all over my seats, terrible packaging and lack of care, used to come here a lot for a quick dinner but not any more, spend a few $ more for round table.
Laura N.
Classificação do local: 4 Rocklin, CA
I was looking for deals and ordering delivery off the deals menu because I got a flier in the mail. The deal I wanted was not on the menu so I ordered a different deal. At checkout they let me know there was a two dollar charge for the special box they use! My husband went to wait outside for the delivery person since our complex is gated but somehow they got in anyway, big plus. When I opened the box my cheese sticks were touching my cinnamon sticks, I was upset but when I tried it the cinnamon tasted good with the cheese stick. Overall a good experience. I almost forgot to add that after I completed my order a went to their full site and found the original deal I was going to get, I guess I will just have to order again.
Tyler P.
Classificação do local: 4 Citrus Heights, CA
Ordered my pizza online and it was 7 minutes early! Pizza quality was what is to be expected from Pizza Hut.
Chris S.
Classificação do local: 4 Fair Oaks, CA
They have stepped it up in all areas since my last review. Although we only order from here once a month, it is delivered quickly and still hot when it arrives. Can’t ask for much more
Jessie C.
Classificação do local: 1 Citrus Heights, CA
Their service was the utmost disappointing thing I have ever seen. The people answering phones were completely rude and hung up on me twice, requiring me to call back each time. Once my order FINALLY came, it was the wrong order, this leaving my family and myself very upset. I called the number on the box and it was the information of the person who actually ordered the food I received, meaning someone else had OUR information. They promised to deliver our original plus put a full credit on our account. We called some time later to use the credit and they insisted there was no credit and claimed they never promised the credit. I will never order there again, PERIOD.