Jeannie R Lynch, EA

Jeannie is the best, we have been happy to go there for years and will continue to do so. You don’t need a fish tank in the office either.

I contacted Ms Lynch about helping me catch up some back taxes after I’d gotten behind.
I met with her and her prices seemed high but I needed to get caught up and so I signed an agreement to use her services. She did not get started as there was paperwork missing. I wrote her and told her I would not be able to afford her services after an unexpected move. In addition to the move I had several people offer to provide the same services for much cheaper and it became clear that her prices are not reasonable.
At this point she told me she wanted $ 150 for the work she’d done so far but when I asked her what that work was, she said «You are mostly paying for my time in the office.» She refuses to give me back my paperwork unless I pay for this time in her office, time which was presented as a free consultation.
She didn’t have cool music playing, there weren’t snacks, she didn’t even have a fish tank. Nothing about her office would be worth the $ 150 price of admission.
As tax time approaches I need the paperwork or I will face penalties.
I asked her if the agreement I signed had a cancellation clause. It doesn’t.
I find it sad that she is so hard up for money she needs to hold my property to get $ 150 out of me. Again, by her own admission she did not do any work on my taxes beyond meeting with me to give me an estimate.
I would recommend steering far clear of this EA.