FedEx Office Print & Ship Center

I came in today due to my printer breaking. I needed to print an essay for school and the girl that helped me was extremely helpful and got me out of there in under 5 minutes. Definitely beats going to the library and trying to print!

Visited here recently to get some important papers printed. I emailed my documents as PDF and when I got to the desk I asked if they had been received. Brittany, an employee, told me that they were received… but I needed to email as a PDF… that’s what I had done. I told her that the PDF was an attachment to my email, she said it was not, I hadn’t done it right and walked away.
Another employee asked if I had been helped, I replied not quite. He checked the email (same one Brittany checked) and printed it in less than 10 seconds. I wish I had remembered his name.

I came here to scan and print a large stack of family photos. Once I had them scanned I asked one of their staff for help in editing. Once I understood the process I edited and cropped the 110 photos. To my dismay, when they began to print, some of the photos printed out without the photo editing I had done. I talked to their staff about it; their response? I can get a refund only if I stop all printing and start over. Meaning I would have to spend another hour and a half scanning and then editing. No off to refund for the ones that printed incorrectly. «I must have done something wrong»
Needless to say I am very unhappy with the results and the poor customer service.

very quick copy services and easy to pay by debit/​creditcard

This is my go to place for all of my printing needs. The staff is always there to answer my questions and are very patient. Although I do use them for my printing needs, there are certain things that I can get done way cheaper somewhere else.

This place is ok. If it wasn’t the closest FedEx drop off on my route from home to work I would never even come here. It is located right off of Sunrise in the parking lot with Kenny G Jewelers and Cal Sun (across from Nations the hamburger joint).
When I have needed service here from the employees it has been hit or miss. Either they feel like being friendly and helpful or you get the employee who is just counting the minutes till he clocks out and your stupid question is interrupting his countdown. Its a roll of the dice.

This is my favorite FED-​EX office (formerly Kinkos) I’ve ever been to!
One day, about a month or so ago, I had a great customer service experience with two employees helping me out before closing. One was name Brittanie, and the other (sorry, I can’t remember! It was a young man.)
Anyway, I was so thrilled that I had to Unilocal about it. I’ve been back to this location a few other times and each time I’ve had absolutely no complaint with such excellent customer service at this location — I don’t know what it is about this location but so much better than others I’ve been to. It must have to do with the management?
KEEP UP THE FINE WORK! :)

I’ve only used their self service area. It’s idiot proof! Easy to load cards, Eau to use equipment and all machines are in good working order. The location is also easy to get in and out of.

Great customer service. Everyone was smiling, and when I made a mistake of coming in a few days early to pick up a package that wasn’t there yet, they didn’t make me feel stupid. They called me the next business day to let me know I could pick up my box. In and out of there in under 5 minutes.

Terrible. Terrible is the only way to describe what they are doing there. Let’s see, start with crappy service. They just ignore you seeming to hope you just go away. Then you try to make your copies. If you need help with the machine they invoke the number one rule, look away, look busy, hope you go away. When they finally come over (all the while your credit card is in the machine) they don’t know how the machine works, «Oh, maybe it needs paper,» sure enough. The whole thing is so freaking screwed up. They really act like they are doing you some big favor. Here is a favor, go jump in the lake. They need customers more than their customers need them. I am through with FedEx Office services.

Print in color or black and white, fax, or blow a picture up to a ginormous poster… it’s all here. My printer is always out of ink and so for those kind of urgent pieces I just need to have ASAP, Kinkos is always available for me.
The staff is pretty helpful when needed for things you can’t do yourself but most of the things there are very easy to use and require no rocket science knowledge.

When a customer calls ahead, explains that medical files are being sent by fax for a surgery in the morning, and you shut 5 minutes early by your own clock and shrug at them through the door and mouth «sorry»… and there are still 10 plus customers inside… you dont deserve to run a business… and sorry is the state of affairs here.
I now use the one on Madison at Auburn-​ish… but the days of Fedex shipping being top notch and 24 hour workplaces for college students… and excellent help and support… all fond memories… and only memories.

The staff here is always extremely helpful !

Kinko’s is always there when I need them!
I ship packages constantly through FedEx. The staff is quirky and courteous, and helps me out with my packages. I used to go here to use the bank of design computers to scan images or use photoshop. I believe the design computers are gone now. There are about 5 computers with all the basics — internet, word processing, excel, etc. available for public rentals.
Details:
Get your packages to Kinko’s by 5:30 for air shipping to the Midwest and East Coast.
Drop them off by 7:00 to ship by air on the West Coast.
Small boxes and Envelopes are free!
Computers feature all the computery stuff– internet, word, excel, etc. and can be rented at .25/​minute.