Chevron

Restrooms are fckin close at 7:55 pm on Christmas?! F. k this place dont go there. I even offered to buy something but no. it’s closed. NOT getting gas here no more. Go to Arco they got low gas prices and you CAN USE the restroom even if you dont buy anything. «Boss man» is an awesome guy!!!

Rude customer Service especially from the lady. Thats not how you treat your customers. They should hire more friendly people, that are not rude, careless, or irritated.

Been going to this Chevron for 15+ yrs and can’t say much about it other than the gas prices are fair and they have the best car wash. I’ve moved quite a distance but still come back to this Chevron even though I have one next to me that I can practically walk to because I like their car wash so much. Tonight I came in to redeem a car wash card for a free wash. The gal said to me that the car wash was down. I proceeded to tell her that there was someone using it at the moment. Her reply, «No it’s down and it’ll be down for a few days.» I had to go back to get a receipt since the machine would not dispense one and as she was helping someone she looks at me while I’m in line a bit irritated and asks me «What did you need?» She really threw me off, she was so rude. First of all, help your customer in front of you. So again I asked her while she was printing my receipt if she was sure it was down since I saw a car passing through again (not noticing it was the same car, my bad) and she replied that it was «being worked on»… and then added as I walked off, in a semi rude and irritated tone in a manner written all over her face, «I know what’s going on with the car wash, thanks.» So not necessary. Especially when she could’ve given me the explanation the first time I came in when I mentioned someone passing through the wash. I’m not a person to write up bad reviews, mostly praise. But this gal was exceptional, truly lacking customer service skills and took my question way to personally. I’ve been in retail for two decades and a lot of that management in customer service in a retail bank environment with much higher volumes dealing with not only money, but with livelihoods, which a gas station pales in comparison. So I’m not remarking on what I do not know. Train your employees to know how to communicate effectively and to know when to speak and how to speak only when appropriate.

I come here often with a dollar in hand to get a coffee in my own mug. The day I checked in here the manager charged me $ 1.29. Not enough to even think about but when I stated «oh the price went up» he told me NO the employees are just not charging you enough. I said I’ve come here multiple times and he says, well should I back-​charge you all those times? WTF man, do you job and understand I will not be coming here for coffee because I won’t support crappy establishments.

I have lived in this neighborhood and used this station for the past 11 years. Until about two years ago it was one of the least expensive Chevron stations anywhere around this area. However since a major remodel two years ago the prices have increased significantly. This station is on the northeast corner of Auburn and Greenback. Prior to the remodel they were in very close price competition with the Shell on the northwest corner of the same intersection. Now they are almost always 5 to 15 cents per gallon more expensive than Shell. They are still average priced compared to other Chevron stations, but if your looking for a better deal, consider the Shell station across the street.

This Chevron is located on a good but bad spot.
If headed away from Sunrise this spot can be a total hazard since it’s on a little curve. Which if you also try to exit off onto Greenback it’s hard to see traffic coming around from the curve.
That being said, I like this gas station. It’s around a lot of other shopping centers and has a lot of pumps. It makes for an easy in and out and onto the next!