7 Oil Company

7 oil has the worst customer service I’ve ever experienced in my life.
After setting up a service call a week in advance for the day i was off of work, a guy shows up takes a look and said that he didn’t have time to do anything because his company «over-​books» people. When i called for an explanation i was treated like it was my fault and told «its my responsibility to get it serviced every year, and i had all summer to get this done.» I also was going to be charged for almost double of what I was told over the phone. This was probably the most unprofessional company I’ve ever dealt with in my life.

7oil has been the only bright spot for my
family during this harsh winter. As a new homeowner, I was overwhelmed with the high costs and delayed deliveries I was experiencing with other companies. My cousin suggested I try 7oil. The staff there helped me get set up with energy assistance and delivered the same day. They even started up my heater for free! I highly recommend using 7oil for all future oil needs

7Oil called me to explain their position (won’t cross my bridge) and assured me they left a message that they wouldn’t deliver to me. I never got the message, but I must say that it’s refreshing to see a business concerned with a poor review and was told they would try to send a smaller truck without a full load of oil.
In other words they are willing to try and help me out and that’s all anyone can hope for in this world. Time will tell, but I’m impressed with their attitude and it is the key element in any successful business.
I plan on calling them in the future because they are concerned enough to try and figure a way to service me.

We have removed our review so we won’t be sued. The owner of 7 Oil Co. called and «asked» that we remove it.

Out of all the oil companies in the area, they are the best one to deal with. The techs are very knowledgeable and nice. They always come when they say they will. The oil seems to be very good quality. What I love most is that they give you the option of calling in for oil whenever you want to rather than being put on a service plan. They offer a service plan too, but I rather control my own oil levels and not go by an algorithm like other companies insist on doing where you have no control on when and how much oil is delivered and can get ripped off (like with certain other companies). Also, when I’ve called for oil deliveries, I’ve always been able to get a truck out the next day and their rates are cheaper than other companies. Been using them for the past 3 years and will continue to use them as long as they continue to provide the quality service they have provided so far.

7Oil is a nightmare
Their customer representatives are incompetent and rude. They can not answer simple questions, pull up account info and they routinely put you on hold and then hang up. We’re most likely never going to do business with 7Oil again. We would gladly pay twice the rate that they charge to have adequate customer service. Their loss.
7Oil is a nightmare

7-​Oil is reliable and very easy to deal with! There are many places to choose from to heat your home with oil heat; why not go with the best? They do not break appointments, they come on time, and they take care of your oil needs without having to be invasive. When they absolutely must break an appointment (such as in blizzard weather conditions), they call you well in advance and set up a new time. They also have programs for people who qualify to get 100 gallons of free oil, which they are not afraid to advertise. Highly recommended!