They use fixed rates for jobs and not based on time spent. So you know what you are paying up front. But $ 200 to install a bath faucet that I provided? And another $ 200 to install a couple of shutoff valves? The guy took less than an hour for the job and they charged $ 400 less about $ 25 in parts. My advice is use an independent plumber who charges a reasonable amount for the time spent. Update. Discovered drain under sink was leaking 2 days later, so had to call them back to fix their installation.
John M.
Classificação do local: 5 Cincinnati, OH
I am a newer customer to Zins Plumbing but have been impressed on three occasions already. They always make it to my house and my rental when i call. Furthermore they have given me the price for the work needed before they start, which is wonderful. No surprises. I will continue to use Zins for myself and have recommended them to my entire family.
Rama C.
Classificação do local: 1 Cincinnati, OH
I had minor plumbing problem. I am a single professional who does not have much time to take off for issues like these. Zins came highly recommended from my neighbors. My mom was going to be present for the repair and I wanted someone who would not take advantage of her gender or age. The main plumber they sent Mike M was a big bully and overcharged us. $ 184 for unclogging a sink!!! I tried calling Zins admin twice to complain and have not received a call back. The sink works fine now but my trust in them is very low for any future repairs. I would definitely not recommend them. I wish you better luck.
Amanda C.
Classificação do local: 1 Cincinnati, OH
Like the first reviewer, I used Zins Plumbing for many years. But then they made a mistake that ruined my living room ceiling. Basically, they failed to connect a water supply line properly, and it leaked many gallons of water on the ceiling, completely ruining it. Mistakes happen, and I believed the owner when he told me, «I just want to make it right.» But he didn’t. Long story short, their insurance company would only cover half the cost, and Zins refused to cover the rest of it. It was a big hassle and cost my husband and I a lot of money. Zins did great work for us for years, but I don’t want to use a plumber that won’t fix their mistakes.
Don G.
Classificação do local: 5 Cincinnati, OH
I have been using Zins for over 7 years now and have never had a bad experience with them. They are always professional and do a great job and tell you exactly what needs to be done upfront. Their prices are very reasonable and I have had them do everything from basic plumbing, to installing a water heater, running gas lines, and installing a garbage disposal. Very good and I highly recommend.