Williamsburg of Cincinnati

As beautiful as it may seem, the overall quality isn’t what they make it seem. This summer, only 1 of the pools was open, and the lifeguards were NEVER paying attention. The laundry rooms are disgusting. There is usually one machine in each room not working. None of our maintenance requests have been addressed — which should be fun when it starts snowing through our front door because of the gaps. Our mail has been stolen multiple times, and when we approached the main office about it, they couldn’t care less. All they said was there was nothing they could do about it. To make things worse, the gates NEVER work, and a few of the doors for residence to get into the main building after hours don’t open.
The only thing I like about this place is the character of the homes. IF they took care of this place, it would be fantastic.

Awful. The attentiveness and responsiveness of the staff is horrible. I signed my lease on July 1^st, 2015. They still have not fixed any of the problems with my apartment that were accounted for on the day of the move-​in (stains/​greasiness in carpet, dead bugs in light fixtures, etc). It’s now August 3^rd. I also received two eviction notices on my door for unpaid pet rent, despite working it out with the realtor Brittany that I wouldn’t have to start paying it until August, when I bring my cat down from Columbus. It took 3 visits or calls to have this sorted out, over the course of 3 weeks. I will be moving out of this horrible complex next year. Don’t be fooled by the overall beauty of the area or the apartment units. This is an awful, awful place to live.

So I’m a newer tenant, and I just recently moved in. Well a few weeks prior to my move in I was sent the typical paperwork (e.g. What my monthly rent would be, the address, things to hookup and things that would already be taken care of). A few weeks prior to that I viewed the model and liked what I seen and let it be known what my expectations were and what I would need and want. On move in day after seven hours on the road, I arrive ready to move in the place I was told I would be in after changing all my current bills and accounts and things to be set up in my name at the address, I was barely informed that the apartment address had changed because that one wasn’t ready and this was masked by basically my rent being lowered by 35 dollars a month. We arrive to the townhouse unit and I notice I’m surround by sketchy appearing individuals and I was basically stalked upon moving my things in. When handed my keys and such after signing the lease, that’s when I was notified that I would not have a washer dryer hookup (remember the leasing agent said?). I said «oh?» No this was not discussed because this was one of my requirements but what was I to do? I had no other choice but to move in the unit sandwiched in between other families instead of on the end like I knew the other townhome would’ve been WITH the washer and dryer hookup that I needed. What if I would’ve already purchased the washer/​dryer. Then that would’ve been a problem. Anyways I move in unfortunately and the place appeared clean. Think again. I found dog hair all in the carpet while putting my bed together. Contacted the agent. No response to this day. Other things weren’t as clean. I’m still cleaning the floors. This just wasn’t as I expected and I doubt I stay another year. I’m highly disappointed.

It’s amazing to see how far this complex has fallen in just the last 8 months or so. When we moved in early 2013, we LOVED Williamsburg… so much so that we considered not ever buying a home. Now, we can’t wait to get out and no longer feel safe in our own home.
We no longer have security, we’re not notified of major crime incidents like armed home invasion robberies, our gates are typically not closed and when they ARE the police and fire are unable to gain entry into the complex. Security lighting is out in a substantial portion of the complex, cars are parking all over the place, fireworks were being set off until 4am in the middle of the street and none of the beautiful landscaping has been refreshed for the summer. The two advertised dog parks are TERRIBLE, only 2 of the 3 pools are opened at all and even that took until mid-​June. The management is clearly only concerned with impressing new tenants since the only upgrades have been cosmetic changes directly surrounding the leasing office. If you’re thinking about living here, ask to see YOUR specific unit before signing on the dotted line. You’ll notice that it’s not even comparable to the model… and we live within eyesight of the model!