U.S. Bank Arena

Scary old out dated arena with few amenities. For concerts floor seats are unusually small folding chairs. If your is bigger than 12 inches, you will need to stand the entire time. Needs to be torn down.

Such a great Arena. Very clean and easy to navigate. Went for Cirque du Soleil. Wonderful show in a wonderful arena.

Bad, slow parking. Not enough bathrooms and people kept coming in after the show (cirque de sokoleil) has started and being disruptive… They should have waited until the next intermission. Almost asked for my tickets back.

Bring in the wrecking ball ASAP! U.S. Bank Arenas customer service is as dated at super outdated coliseum! Started by order ordering tickets Via my corp discount, I had to beg for info and or conformation my order had been placed. Response was «they will be at will call» no order#, seat info, date available at will call??? So I emailed back for that obvious info that should have been included, 8 days later NO RESPONSE! Called left VM, NO RESPONSE! This was for Monster Jam, my plan and the 3 families that went with us was, Pit Party starts at 11:30 and ends at 1:00, truck show starts at 2:00, se we planned to go to pit party 11:30 — 12:30 walk somewhere get lunch and return at 2:00 for show. Whoops someone forgot to tell me after entering at 11:30 I can’t leave unless I want to go outside to smoke??? So I asked the manager what 4 dads and 4 3 year old boys were supposed to do from 1:00 — 2:00 while the show is paused? Her weak response was «find your seat»??? Ok I sucked it up and said lets go get a hot dog from one of the concession stands, oh whoops they are not open! Oh yeah there is a bar n grill upstairs, oh sign elevator Grill closed for this event! Oh look the concession stand is open, wait, we only have chicken fingers, fries, (black burnt) hamburgers, and can beer. What about the other items on menu? Pizza, hotdog, draft beer, pretzel, and the item you put duct tape over? NOPE. Beer not tapped, pretzel frozen, blah blah blah. The worst part is not ONE single person cared, apologized, or made any attempt to provide anything close to customer service, I even heard the redhead manager boy who almost ran me and my 3 yr old over tell a customer right in front of his employees they did not know how to do their job. THIS PLACE IS A DUMP AND THE STAFF SHOULD WORK AT THE DMV!!!

I visited US Bank Arena during the 2016 Midwest Hockey Regional. The concourse was nice-​clean, ample walking room and plenty of concessions. The bathrooms were clean and had plenty of toilets of urinals.
The actual seating area in the arena left much to be desired. My biggest complaint was the glass. The glass was so dirty/​scratched/​in bad shape it was distracting to watch the game. I was in the 3^rd row and the glass was in such bad shape it was annoying trying to watch a game through it. I’ve been to many arenas-​pro, college, minor-​and they all have decent glass.
The next issue was the actual seat. The seat was in such bad shape, the plastic bottom fell on my feet halfway through the game. And that wasn’t the only seat I saw in bad shape. A few other seats were also breaking on the bottom. It also appears the floor hadn’t been cleaned in quite sometime. Just overall dirty appearance.

We come here for concerts, circus, and Cyclones Ice Hockey games. I truly believe that of they put some money into upgrading the interior we could get bigger acts and entertainment to Cincinnati. The arena is in prime location in Cincinnati and the place looks like trash inside. I think they need to revamp the seating and lighting. I know there have been some talks in the past, but after losing some presidential debate business, I think the question needs to be answered, is it time to put money into the arena for upgrades?

Blake Shelton is in town! Let’s go! Oh no, he’s at USB arena — the absolute worst concert venue I’ve ever been to. Horrific entry lines, jammed hallways, poor signage. Wife says — Frank Sinatra could come back from the dead for one show only at USB, and she’d pass. Has anyone who set this place up ever attended a show? Won’t be back.

Love love love coming here for Cyclones games. The prices are good, and It is classic! Try the Goetta Hockey Helmet Nachos! Dollar beer nights can be fun, look for beeramids that pop up along the glass! Whoever does Twister and Puckchop the mascots does a nice job. Arena staff is always friendly and helpful. They have some great giveaway nights and special jerseys too!
That all being said, especially for other events, the arena could use at least a facelift. Recently I have been here for the Circus and when the place is packed to the brim like that, it gets stuffy and overcrowded/​uncomfortable. Bathrooms and seats arent the cleanest.

Went here for a Cyclones game this past weekend. My first visit to the venue! There are plenty of parking options nearby, and I would definitely go back for another game or different event. The place is not so large that you have to walk a mile to get to a bathroom or concession stand. The bathrooms were clean (though the water was ice-​cold!). The concession people were okay-​could have been friendlier. Lines were long for the Graeter’s stand. The seats were nice! They were padded and comfy. We were in the lower, first level in row G in a corner. Though it was hard to see the puck at the far end, I liked the safety of the higher nets on the ends. Will definitely come back for another event!

A good venue for hockey but the entrance is up a level from the street. The arena shows its age and is in need so a face lift.
It was nice that the staff allowed us to wait inside since it was 9’f and windy outside. This was my first time attending a hockey game and I loved it. Very family friendly.

Cincinnati Cyclones!!! The Game was fun. The arena was comfortable and convenient. What more can you ask for? Oh yeah. We won 6 to 4, and because the Cyclones had five or more goals AND won the game, we all get a free one-​topping pizza from Donato’s. I guess that will be my next Unilocal review.
All in all a great night out!
I recommend finding an event (concert, ice show, etc.) and checking it out.

Their suites for watching the Cyclones are amazing! Great service, great food, and great views! The mascots Twister and Puckchop even came up to visit us! I had a great time at the hockey game!

How do you not have the beer taps open for a country concert! Seriously, they pour twice as fast as out of a can! I’ve missed 30 min of the concert because of this jack assery.

I’ve been coming here since the 70s and it is still a top notch venue! Convenient to get in and out, nice clean facilities and great seating.
I come here most for Cyclones games and it’s an absolutely fantastic place for a hockey game! The fans always show up in force to give the Clones the home ice advantage. Some say Cincy is a baseball or basketball city and that may be true but one trip to a game here will convince you that we’ve got some of the best hockey fans around! Go Clones!

US Bank Arena in Cincinnati houses several events for the area; concerts, hockey, ice skating, UFC, etc. so it is a full service arena. It was originally built I believe in 1975 and had a major renovation in the late 90’s from what I remember. I would say it seats about 17k people at full capacity.
We saw Bruno Mars and his show is beyond AMAZING. There were lasers, fire, glitter and of course amazing singing and dancing. The thing is the sound is not the best in this arena, I was hoping for so much better. The sound here is muffled and for lack of a better word crackly. Poor acoustics can really ruin a show for someone who truly loves the music. We have been to several venues for concerts and this is one of my least favorites to go to, just because, I do not think the sound quality is all that great.
I really think that the Arena could use another overhaul and upgrade again and really focus on the acoustics of the building to really deliver and bring to life the sound of the music.
For hockey games, this is a perfect arena. All good seats. The Cyclones also offer several specials throughout the season, so take advantages of those if you want to see a hockey game.
There is plenty of parking under the arena and nearby. Parking will typically range from $ 9-​$ 20 depending on the event.
There are also plenty of places to eat near the Arena, The Banks and around Downtown, so get there early and grab a bite to eat!

I have only ever been here for Cyclones hockey games. For a hockey arena I am quite satisfied with the venue. It is small enough that there is not really a bad seat in the house. Even the highest up seats are not that far away. Usually for most games during the regular season the upper half of the arena isn’t even opened up. You can pretty much pick where you want to sit. The only time I have ever seen it fill up enough for them to open the upper half is during the championship games. I have seen the Cyclones win the Kelly Cup twice. I sat up at the very top row for the second cup win and I still didn’t mind the seats.
There are often beer specials like $ 1 beers and $ 2 tall cans and food specials like $ 1 hot dogs. The beer or food is nothing good but for a cheap good time the Cyclones at US Bank Arena are a bargain and a fun time. Cyclones are also the best sports team in Cincinnati having won the championship multiple times!

I went to the UFC fights last night, and they were phenomenal. US Bank Arena was a serviceable place to watch a major sporting event.
My one gripe: there were literally no ushers anywhere except on the floor. I would estimate there were a thousand people on the floor, but four or five thousand everywhere else. There was not one usher serving the thousands of folks not on the floor. That said, I would estimate half of the people in our section were not in their correct seat. And I would have hated to have seen what happened if there was some sort of emergency. Response time would have been super slow!
Everything else was fine. Bathrooms and concessions had relatively short lines, and getting in and out of the arena was convenient.

I went to the arena for a hokey game. It was fun and a nice arena, but not remarkable. It is small enough so that there is no bad seat in the house for the major events. The concessions, however, are anything but healthy, I guess to be expected. They did have $ 1 beers which is crazy. Its the cheap stuff and not your microbrews, but they are $ 1!
The really weird thing about the area is that the will call for tickets is on the opposite side of the arena when arriving from the parking garage. It would seem like you’d want that a little closer, but not a big deal.

I was here last night for the Crosstown Classic/​Shootout, and I’ve been here before for Cyclones’ games. I think this is a solid arena. There’s lots of seating. You enter in at midlevel, so you’re either going a little up or a little down depending on where your seat is, but it’s not too bad. They have plenty of handicapped seating.
The food is obviously a little over-​priced, but it’s reasonable quality and it seems like local stuff (Skyline, Donatos, LaRosa’s, etc.). They offer Hudepohl Amber on draft, which is a nice change from the national brands’ yellow tasteless beers.
If you’re going for a Cyclones’ game, try to go on «Dollar Beer Night», if you’re into that sort of thing. There’s a whole extra layer of entertainment beyond the game with people getting pretty drunk and building large beer-​amids against the plexiglass, which then get knocked down when the players check each other into the side of the rink and the cans go flying everywhere.

Sound system is VERY outdated. The scoreboard, while apparently newer, is small and on the lower end for features. The drab paint and old seats make for a less than inviting experience. No cup holders to be found here! There is plenty of overpriced parking on site and nearby. The Cyclones games are always fun but the ushers are useless– basically sit wherever you want! $ 1 beer nights usually bring in a few thousand in attendance. But a normal hockey game is a small crowd– shame too because those men play their butts off!
The acoustics make it a challenge for big bands. Muse sounded like echoes. The Black Keys had to turn their sound equipment back & were infinitely better outside. Also the city has a ludicrous noise ordinance so don’t expect any real mega acts here as they have to shut down by 11:00p!
Security staff are usually friendly and professional. My biggest disappointment was when I rented a luxury suite for a surprise birthday party. Key word SURPRISE. They were told in advance! Why then would they put a happy birthday sign on the OUTSIDE entry door to our suite? I also paid extra for the birthday works package which included a visit from Twister and «decorations» (a banner and a few hastily placed balloons and a streamer). It also included my girlfriend’s name and happy birthday to be on the scoreboard. They got her name WRONG. Seriously?! The suite itself was much nicer and newer than the rest of the arena. The food was good but WAY overpriced. They check you like criminals for contraband as they prohibit outside food. All menu items have an additional «service» fee on top of their HUGE markup. $ 95 for a single sheet cake they bought at Servatti & carried in. Oh plus the service charge…
Our «server» complained how far she had to walk to get items and return. There was nothing streamlined about the entire process. One representative from their office got attitude with me when I refused to just email her my credit card number and security code to place the order in advance– I preferred to do this over the phone. I’ll go back when others are here for hockey but they’ll never get another dime from me other than a ticket. This arena is a big reason Cincinnati got passed over to host the upcoming GOP national convention.