Two Men and a Truck Cincinnati East

We had a great experience with Two Men and a Truck. Kayleen from the office was so helpful throughout the entire process. She was friendly and polite, very organized, and she followed up. She was thorough as were the movers.
On moving day, we got four young men (instead of three because one was being trained). They were all so great at what they were doing that we couldn’t tell which one was the newby. They were very nice and respectful, even asking us if they could take a 15 minute break in the morning.
They were cautious with everything they moved and didn’t damage anything. They were also very respectful and careful with both houses.
Moving is never enjoyable for me but these guys were a joy to be around all day. One of them sang most of the day. This is hard work for these guys and none of them complained or slacked off. In fact, they all worked just as hard in the afternoon as they did in the morning.
This is the second time we have used this company and if we ever move again, we will call them. Great experience!

Two Men and a Truck is my preferred moving company. On time and very careful with moving all my contents. Would highly recommend for your next move. Outstanding job!!!

This is my third time using Two Men and a Truck and there is a reason for this.
Because they are timely, cautious, and get the job done!
The guys are knowledgeable and courteous. They go over all the paperwork with you in the beginning so you have a clear understanding of all the circumstances. It’s simply to help prepare you and keep you in the loop so there are no surprises.
None of my moves have been easy. I have very large, well made, quality furniture (no Ikea junk here), including a large antique china cabinet that’s old and has a lot of glass, a very large tv, awkward furniture, a very large, heavy marble coffee table, and a large Tempurpedic adjustable bed (this is not all, just a few of the things they moved). The guys took great care in wrapping all my items (I will happily pay a little more for the extra care and caution they provide) to ensure they were not damaged, moved, and then unpacked and put them where I wanted them to go. They were quick and upbeat and I never for a moment felt as though they couldn’t handle it. They didn’t damage any walls or doorways. They had a plan and were obviously well-​trained. They followed me to the new place and not once did I feel as though they were trying to dawdle on purpose to soak up time. The entire job was done in less than 3 hours. They not only saved me a lot of money but also time, which to me, is more precious.
I highly recommend this company. I have used them for my last three moves and will continue to use them when I move again. I appreciate their effort, time, training, and also for being the best moving business around.
Thank you Two Men and a Truck! :)
Gina P.

I would never recommend this company! They destroyed my furniture. I have called the manager several a times and have not received a phone call back. The movers kept forgetting their straps from one location to another (which cost us a lot of time and money).

Have money to burn and time to kill? This is the moving company for you!
Took FOREVER to get from the old residence to the new place, they drove 20 miles under the speed limit — about 50mph in a 70 mph zone. Then they took about 30 minutes worth of breaks on top of all that. I was charged for 6.76 hours, no way should I have paid for more than 6 hours maximum, and that’s being generous. I chose Two Men because my last experience with them was satisfactory. They have changed and I will not be doing business with them again, nor will I be recommending them to any of my friends.

Absolutely awful experiences with Two Men and a Truck on two different moves. I should have learned my lesson after the first move… They made me sit and wait with a loaded truck for 3 hours on 4^th of July weekend because they didn’t have enough drivers. Not acceptable to waste my time! I gave them the benefit of the doubt because I really liked the boys that actually moved my things and it wasn’t their fault that management has no common sense when scheduling moves. On the second move, they estimated my hours as 3.75 — 5.75 hours and then cut me off at 4.75 hours without completing the move. The best remedy they could offer was to waive the drive time fees the next day to move the things…1) I work and had already taken the day off when the move SHOULD have been completed. 2) It was the last day of the month, so I had to be out of my apartment that night. They left me high and dry. UNACCEPTABLE. Clancy, the manager, is such a joke. Very confrontational when I asked for a cheaper rate if they could come back and give me back the hour I lost. I’m sorry, it isn’t my fault that you overbook jobs… If you estimate that it should take a certain time, why would you screw your customers over by cutting it short? PLEASE take my advice… DO NOT USE the ridge location of Two Men and a Truck! They do not value their customers at all.

an update — after over 6 months we finally got them to take and ‘repair’ our furniture. what a joke. it looked like a 3 year old tried to do the repairs. they had our stuff for weeks and actually made the furniture look worse.

Without going into pages of details I will say these people are as unprofessional and unresponsive to customer concerns as it gets. They hire extremely disrespectful rude boys. I didn’t understand why until I tried to have some resolution with the office. I then realized why their behavior was tolerated. When you have incompetent lackadaisical bosses and leaders, this is what you get. I wouldn’t recommend Two Men and a Truck on their best day if your counting on a reliable, customer oriented company. I did everything under the sun NOT to post this review, but they just didn’t care.