Thornton Oil Corporation

This is a great location. And generally the things I like are available. The management lacks customer service which mirrors her first shift. The second shift employees actually caters to customers.

I like gas stations that cater to the drivers who need more than gas. This Thornton’s gas station is located in the urban district near Xavier and convenient to the Norwood Lateral. Accessing the station is easy during non-​rush hours but during rush-​hours I sit with my left turn signal on for 1 or 2 minutes. During lunch it is a breeze to access. Parking is easy and there are many spots. You may park near the building or towards the back lot. There are many gas pumps and one is always available. The quality of the gas pumps is questionable. On many occasions I am directed to see a cashier. Other occasions I must restart the gas pump because the flow stops. I do not know the age of the equipment but I observe it to be mid-​grade.
Inside the gas station there are three checkout counters. Typically 2 counters are available. I have seen lines span the front to the back of the store several times. This occurs typically during lunch hour. Half of the store is dedicated to pick up and go items: snacks, pop, beer, nuts and other kitchen consumables. The other half is dedicated to the meal pick-​up and go. Cold meals include prepackaged sandwiches and salads, pickles and boiled eggs. Hot meals include hot dogs with a very large condiment bar. The quality of the hot dogs is okay but you can make exquisite creations by adding numerous toppings. Breakfast meals include donuts. Hot beverages include coffee and hot chocolate. Cold beverages include sodas including Coke. Sizes include 32 oz and recently added 44oz.
Thornton’s gas station recently introduced a Rewards program. Since using the program I’ve logged just a few visits (rewards based of visits not points) but qualify for many of the big rewards. I’ve really like the rewards of deep discounts on fuel, free soda drinks and even free candy and hot meals. This program is as good as Speedway rewards program. This program has what speedway does not — $.03 off gas every day (at Premium level).
What stands apart at this Thornton’s is the amazing customer service! The staff is so friendly and so very helpful. They are able to answer all your questions and make a point to help you so you are satisfied. The staff is easy to speak to and administer the rewards nicely when you check out for the freebies, etc. Based on customer service alone is what I base my review on today.

This is one of my favorite places to get gas! It is always open ²⁴⁄₇. 365 days of the year. Pretty good place to grab snacks, play the lotto, get hot chocolate, & other extras needed. I know the people that work here & they are all nice mostly. The manager is different at times. The night manager is a pain, snobby, disrespectful all in his own way. But still tolerable. I often run into people I know when I am here. Good location.