Teasdale Fenton

I live in Northern Kentucky and have used Teesdale Fenton twice for carpet cleaning. The first time, I was fairly satisfied. The second time, I was convinced to pay extra for pet stains. At an additional cost of $ 300+, I was not impressed with the results. The stains were lightened but not removed and the carpet smelled worse than before the treatment.

Had a mess on our hands and out of town guests in route. Teasdale Fenton did an awesome job and fast.

I love Teasdale Fenton. Ive used them twice, and they do such a great job. Also, the reps are really nice. Over the phone and the cleaners themselves. They used a special enzyme spray to help with a few pet stains, and my carpet looks and smells brand new. I will 100% use them again! A special thanks for Bryan R. He was so friendly, and went above and beyond. He even moved some small gym equipment I forgot to move, and cleaned in the area. Thanks TF!

I regret using this company. My carpet looks far worse than when I called them. I had to have them come back and I don’t know if the water was dirty or not hot enough, or the product was inferior. I’ve always used Steamex Eastern but I had a coupon for TF. My bad. I want to cry. Oh and their cleaner was mean and defensive.

Had several rooms and our stairs cleaned by Teasdale Fenton and thought they did a nice job. The service person arrived on time, was very friendly and spent extra time on several spots throughout our house. He also gave me some suggestions on how to handle future stains and left a coupon for a discount on our next cleaning. Would definitely use again!

Don’t do anything more than carpet cleaning with Teasdale Fenton! I’ve had Teasdale Fenton clean my carpets several time, and they always did a great job and came as schedule. So, when I had water damage and needed more extensive work, I called them again. DON“T DO IT. Beyond carpet cleaning there expertise is extremely questionable.
The service lapses have been plentiful:
I’ve had no less than 5 different individuals come to my home, many coming at times well after their appointed time, or not showing up at all, to look at and give me a quote for my water damage. It seems like most of their reconstruction services are outsourced so the communication between all of the different service providers is extremely poor. I’ve ad service people come to my home, asking me what they needed to do, although I’ve explained and re-​explained the problem to their staff multiple times.
I’ve had people give me times they will get items to me, only to miss the deadline by 1 week or more, and not really responding until I inquire about the information.
I’ve had scope to expand dramatically, over items that experts would have known from the get-​go.
Things have gotten so bad, I even had to speak to the owner — unfortunately that has not rectified the situation.
We ultimately have decided to compare a few quotes and companies to Teasdale, but we will likely not proceed.
Beyond carpet cleaning — proceed with caution!

If you have a house, you probably have carpet. This carpet will benefit from a more than a once in a while vacuuming, so you’ll have to either rent one of those crazy looking devices from a grocery store, or call one of the many companies that specialize in carpet cleaning.
Teasdale Fenton made it very easy to get the carpet cleaned and every aspect was quick and painless. Scheduling was easy and the person was on time and worked very fast to get the job done. Check their website for coupons and specials. I had four rooms and a stairwell cleaned for about $ 120. This is a small price to pay for something I will probably only do once a year. The difference in the carpet was tremendous. Stains and discolorations are gone and the carpet almost looks new.
If you have your carpets cleaned, have some fans ready to speed up the drying process and try to limit your walking on the carpet during the drying period.

I hired this company to clean my living room set about 2 years ago.
I have sensitive skin and my couch was dirty so my skin was irritated. It was a used couch and of course it would have been better to just replace it but I couldn’t afford to do that, so I decided to have it cleaned instead.
When the guy got to my apartment, he was really rude. He mentioned more than once that I was wasting my money on a piece of crap couch (in nicer words of course but still just as rude) and that I’d be better off buying a new one! Obviously I already knew that but paying 200.00 or so verses 3,000.00 or more is a big difference. He should have just kept his mouth shut and did what he was paid to do.
Oh and I’m not sure if it was just my couch being that dirty, or his cleaning job… but the couch still irritated my skin so I ended up replacing it a few months later.
This place has a lot of specials in Reach Magazine that look like good deals, but I wouldn’t hire them again after the way I was treated the first time, and I wouldn’t recommend them to anyone.
Who knows though? Maybe it was just that one guy that was rude and the company is great? I can only go off of the experiece I had which was bad.