Star Motor Service Incorporated

I just had the 60,000 mile service performed on my Subaru by Star Motors. I usually go to a dealership for service but I was over due and traveling so elected to use Star. I felt that I received personalized service from Barry R., the owner. Everything was explained to me clearly and the charges broken down in an understandable manner. The work was finished on time as promised. I know that the 60,000 mile service is costly and found their costs reasonable.
On another note while at the shop I watched the owner work with what I would term a «challenging» customer. The lady required a great deal of attention and time. Barry dealt with her in a most gracious manner. He was patient and went out of his way to provide her with the explanations and service that she required (demanded). It was impressive.

Very friendly, helpful and accommodating. An old-​school shop that’s an integral part of the Corryville Community.

Everyone here was friendly and explained what they were doing to my car. I’m not totally sure how the pricing works but it seemed fair enough. The location was super convenient and the repair was done quickly. They even took a look at what else would need to be fixed on my car (the list goes on and on let me tell you). The paperwork at the end took awhile (I don’t know how that normally goes down) and I got back from my lunch break a little late but overall I’m happy with the cost and the friendly service. Thanks guys!

These guys have been very helpful for me and offer really fair prices. I felt that they went above and beyond for me when I was having car troubles and communicated with me through the whole process. Definitely the place I would recommend in the Clifton/​Corryville area for auto issues!

Although Star Motors had been repairing all my automobiles since the late ‘70s or early ‘80s, I’ve actually purchased every car I’ve owned there since 1990 (7 total auto purchases). I have been able to count on my regular servicing at Star Motors to keep my vehicles working until I’m ready to sell them back and buy another used car. The mechanics at Star are honest, straightforward, and seriously interested in doing the job right.

I would give less than one star if I could. They are WAY overpriced and very slow. Marked up parts over twice the coat and kept my car for days. Then 5 hey gave it back with the gas gauge broken. Took it back twice and it still isn’t accurate. Never again. There’s many other more honest shops. Don’t go there!

Good dependable small shop

I’ve been going to Star Motors since the mid-‘80s. Barry, Dan, and the rest of the staff and mechanics have always been great — knowledgeable, fair, and friendly. I have had all sorts of work done there and never had a problem. I think the following story says something. One time on my way out of town on vacation, with my wife and three kids, in the car, the van felt a little weird (I can’t remember exactly what it was), and I wasn’t sure I felt safe. I pulled into Star and asked if they could possibly check it out. They immediately put it on the rack, checked the important stuff, and gave us the thumbs up. It probably took less than twenty minutes. When I asked what the charge was, Barry suggested that I buy his crew a pizza for lunch, which I gladly did. Star is a good place staffed by good people!

During my first winter in Cincinnati, I learned that the road crews like to wait a couple hours before salting and clearing the roads. After driving slowly down a hill, I found that I was unable to stop on a curved road, and ended up running into the curb. I didn’t think much of the accident because I was only going 15 – 20 mph, and the car seemed fine except that it drifted to the right.
I took my car in to Star Motors for a wheel alignment, but after an hour or so, Barry called me and said that I needed new struts and a new right control arm, which would cost about $ 1000. I called Geico, who sent an agent to confirm the damages. The agent recommended that I bring the car into their facilities and told me that the car was unsafe to drive.
After several phone calls from Star Motors, Barry convinced me to let him do the repairs, offering to loan me a car so I wouldn’t have to pay to rent one. Great. Except when I called for more information about loaner car, the secretary told me Barry was busy, even though I could clearly hear him telling her what to say in the background. Barry eventually got on the phone and told me that he thinks it’d be better if I just to continue to drive my own car. With two professionals giving me conflicting advice, I was not sure who to trust, and I felt manipulated that Barry would go back on his word after only an hour or two.
After the repairs were done, my car still drifts to the right.
Needless to say, it was a pretty disappointing and costly experience.
I take my car to Whities on Madison Rd and am very happy with them.

Professional, friendly group of people. Gave a great quote — Worked done as promise and quickly. Very Pleased!!!

I’ve dealt with Star for over 20 yrs. They are always fair dealing, smart, willing to help with any problem. I brought them VWs, Nissan, Toyota, Honda, Triumph, and a Chrysler with a Mitsubishi engine. They did them all. Barry Rubenstein is a straight up honest guy, as is everyone who works with him. Convenient to UC. On Upper Vine across from post office.
But he would not work on my 1968 Olds 98 455 Rocket convertible. (They know their limits?)