Mike Kaeser Auto Body & Towing

Awful service!!! The lady at the front desk was disrespectful and has extremely poor customer skills.
My nephew’s car got towed due to an accident on I75 and when I went to the tow company this lady told that the fees were $ 113 then I asked if they were interested in buying it from me. (I should have not asked)
The next day, I went with my nephew’s dad to help him with the translation (since his is still learning English) we wanted to pay the fees to get my car out and after I told her that we were not interested in selling the car to them anymore, but we were going to sell it to a different company somewhere else. I was surprise when I heard that the fees were now $ 265 and she got into a fight with me because she did not want to go over the description of the fees. The fees went up an additional $ 152 in less than 24 hours.
I also told her that the other car company was going to come an pick up our car from their garage, to my surprise she said that if I wanted to tow my car somewhere else I must use Mike Kaeser’s tow truck service for and additional $ 75. We were not allowed to use a different tow company. We ended up giving them my nephew’s wreck car in exchanged for having the fees waived because at the time we did not have time to deal with this issue/​unfairness. You know hospital, lawyer, court,… due to the accident.
I felt robbed.
I do not recommend this please to anyone even for buying vehicles due to their business practices. Be careful about the fees they charge you.
I also recommend the city not to use them as their tow company for accidents in the city.
Hope you found this review helpful and what happen to me does not happen to you.
Good luck.