Jaguar Land Rover Cincinnati

My car battery died and after getting it charged I drove straight to Land Rover — I could not have asked for better customer service. My battery was inspected and results were clearly explained to me. I was made comfortable in their new beautiful facilities while they worked quickly to install a new battery and then offered to clean my car inside and out. I could not have asked for a more positive experience. I am so glad we purchased our (3^rd) car here and for the excellent service I received yesterday.

The new building and facility is very nice. Service department is excellent. Ultimately we got the vehicle we wanted and are extremely happy driving it. Second purchase there in about 5 years. (Jaguar and Range Rover). Will buy there again.

I’ve had lots of experience with luxury dealerships and Jaguar of Cincinnati goes above and beyond in quality of service and quality of care for my prize jag. If I ever had any issues with dealership questions, they dealt with them head on. I would strongly recommend.

Well. We decided to get our evoque from this dealership after the one in Dublin had very sub par customer service skills with us. Out sales mean when we first called was terrific. So we made the trip from Cambridge area to Cincinnati to do business with him. Since then, we needed annual service. Let me tell you. Dublin Range Rover, over $ 500 for annual maintenance. Absurd! This place here…$ 300. Wow, what a price difference. And the quality of personnel here are head and shoulders above these Dublin people. Matter of fact, Amy luxury dealer would do well to emulate this while dealerships way of doing business. We made the trip from Gahanna to cincy because of the price difference and, same reason we drove down to get our vehicle in the first place from them and not Columbus, customer service. Not to mention, the waiting area (if you choose to stay) is top notch as well, including coffee and cold beverages, and even snacks too. Also enjoyed their collection of vintage rides while we were there.

This dealership is fantastic. Jeff Knollman is the best salesperson I’ve worked with in 20 years of buying cars… responsive, extremely knowledgeable about the car, and went to bat to get me the best deal. The service department goes above and beyond, and that’s on top of my already high expectations. I drove 100 miles from Columbus to do business and service with this dealership. They are that good. Lucky for Cincinnati to have them.