Handyman Connection

I called to schedule an appointment to have some work done at my home. I was very specific in details about what I needed done. I took off work to make the appointment with the handyman only to have him call and tell me he wasn’t able to do the work because it was beyond his capabilities. Apparently, whoever informed him about the work was very vague in the details. I called the office and I explained the circumstances regarding their handyman and how I had taken off work to meet with him and they told me they’d be calling me back within «5 or 10 minutes» as they were trying to schedule someone else to come out and give me an estimate on the work. About 2 hours later, they finally call back to tell me that they were unable to find anyone that day. Against my better judgement, I decided to reschedule for today. Alas, I just got a phone call telling me the handyman who was scheduled to come out had gone home sick for the day. Thanks to Handyman Connection, I’m out one and a half days of work and still have nobody to do a job that needs done. Incredibly irritating and unprofessional.

Handyman Connection just completed a bathroom remodel. They were very professional and Pete did a fantastic job.
They stayed on the job from start to finished as promised. I would not hesitate to hire them again.
Terry D

Called Handyman Connection to repair a section of my family room ceiling. They were prompt and courteous. Not only did they repair the section of the ceiling desired, but they also evened out a section close-​by where someone else had repaired the ceiling poorly. Very pleased with their work and will probably call on them in the future.

I’ve used them several times to install pet doors, toilets, curtains or perform electrical work. They are always very professional and come during the appointed time. Their rates are very fair and I like they provide a warranty for the work that they provide. Sometimes, they are able to do the work immediately upon quoting (if you agree to the quote). And this is the part that I have an issue with as I always ask them (during the appointment making process) if they can do the work on the same day of the appointment. However, its now their policy that the handyman can only do it if he or she does not have another appointment but unfortunately, they usually do have another appointment as I was told that they average about 3 – 4 per day. This means that you have to schedule a 2^nd time to meet with them to do the actual fix which is inconvenient for me as its another time that I have to take off of work. Other times, the person who comes to do the estimate is actually the supervisor who then needs to make a recommendation on who will do the work. Then the call center will need to call you back in order to schedule the 2^nd appointment. Again, inconvenient. Based on their work, I would recommend them but only if you can guarantee that they can do the work on the same day as the appointment.

Hired handyman connection to install a door in bedroom. Work was completed as desired. The quote was provided before any work was completed. The technician was helpful and got to work right away. Called on a Wednesday and they were able to complete work by Friday afternoon. I gave $ 30 dollar tip added to the agreed amount to the person taking payment info over phone. I told technician that I added a tip and to make sure the company does not take their percentage. He stated that they would. This is not good for the business to take their cut for the hard work of their employee. Other than this. Happy with what work was done.

I got the number for Handyman Connection from my realtor and called them to have my dryer vent repaired/​replaced.
I called on a Monday morning and they said they’d have a craftsman out Wednesday morning at 9 am. On Tuesday I remembered that I also needed some weatherstripping done on a storm door and called to add that. They said it was no problem and that they’d call to confirm the appt by close of business Tuesday. Sure enough, I got a call around 4:30 pm to confirm the appt and to give me the name of my Crafstman. On Wednesday the Craftsman called around 30 minutes before arrival (he was even a little early if you can believe it!).
The communications are definitely a positive in my book. I’ve dealt with too many contractors who never called, didn’t show until hours later, you get the idea.
The only thing I wasn’t expecting was that I had to run to Home Depot (craftsman following behind me) to pick out the weather stripping. If I had known, I probably would’ve gone before. The good news was that there was no mark-​up and I got to pick the color I wanted.
The Crafstman finished the job in 1.5 hours and left everything in great shape. He was very polite and friendly. I didn’t feel uncomfortable having him around. The price is reasonable and they even gave me a discount (maybe from the realtor referral?) so that was very nice.
I will definitely be calling back for my next to-​do list items!