Glenbridge Manors

I lived at Glenbridge Manors for almost 9 months back in 2008, and my partner that time, stayed the remaining months of the lease. I had to move out due to personal reasons. I was satisfied, and had no problems during my short stay. Also, the staff were great. I had a 2 Bedroom, 2 Bathroom spacious apartment house, and it was beautiful and bright.
_​The apartment house was fully equipped and everything is at hand.
— The parking was never an issue for us.
— The swimming pool area was nice and large.
— Glenbridge Manor was/​is only steps away from Kroger, Starbucks and other restaurants and stores.
— It cost me an arm and a leg.
Four Unilocal

I have lived at Glenbridge for one year and have a very spacious apartment which I saw before I moved in. However, I did have the opportunity to look at other apartments in the building and some of them are poorly laid out. So, as other reviewers have said, make sure you see the actual apartment you want to rent. Staff turnover happens on a regular basis, and I typically have to call or go to the office 3 or more times to get a maintenance request completed. The mailbox area has one small trash container which is usually overflowing with trash ending up all over the floor. The main trash area is a nightmare! Like the mail box area, it’s not even close to being big enough so it is not uncommon to have overflowing trash all over the area. If you move in, make sure you do a complete check of your apartment and complete the apartment checklist.
On a positive note, the grounds are well-​kept.

Glenbridge manor was such a bad place to live. I lived there for 7 months.
Having said that the management staff is completely incompetent.
I have. Never seen a more poorly run operation. The stuff changes every couple weeks no body knows what going on.
They screwed up my lease so bad it wasn’t even funny. Make sure you initial every line and get copies of everything.
No one person has the authority to fix anything they screw up.
I was extremely frustrating. Every time I went in that office nothing was resolved and I left mad with a promise that the issue would be corrected.
I moved out with out anything ever being corrected.

Glenbridge Manors clearly has their own definition of luxury that does not match the rest of the world. I lived at Glenbridge for one year and was absolutely thrilled when my lease was up so that I could move it. It is in a good location with a lot of stuff within walking distance for the suburbs. I also liked the idea of having an attached garage. However, I would not recommend living here for the following reasons.
1) This place is overpriced in my opinion
The high prices wouldn’t be so bad if I received the luxury that I was paying for. First of all, the layout was awful with the entrance around the back of the building so no one could ever find it and end up having to come in through the garage. Secondly, the appliances were super cheap from about 10 years ago. This includes refrigerator which died one weekend when I was out of town and they refused to reimburse me for the lost food and fixed it with a part that they new would only last about 1 year according to the maintenance guy. They then asked me renew my lease for another year! There is no solid surface to be found and the cabinets were about as cheap as they get with the trim on the island always falling off. I was able to get a similar sized house with solid surface, luxury appliances, and quality cabinets with a garage, trash pickup, and snow removal in Oakley (much better location that can charge a premium) for $ 180 per month cheaper!
2) the management is awful!
It was a great feat to get anyone in the office on the phone. Also the people in the office changed every two weeks.
3) packages are not delivered to your apartment
Glenbridge is in a very safe neighborhood so I didn’t have an issue with some packages being left at my door and continually tried with no avail. to leave signature and notes for USPS, FedEx, and UPS to leave them at my door if I was not home. Dealing with the office to get them was always a pain because there was either no one there during business hours or you would go in there and wait while they attempted to rent out another apartment and totally ignored you.
4) trash collection was spotty
Glenbridge touts the great benefit of curbside trash pickup. The concept is great but in reality it was the maintenance guy picking it up in his pickup and taking it to the dumpster. There were many days that trash sat out in front of my place for days. Also, the main dumpster was not regularly emptied and bags of trash would be stacked outside and around the dumpster.
5) they only plow the roads but do not plow your driveway
I realize that this winter was worse than most but I had ruts and and several inches of ice on my driveway because it was NEVER plowed. Because of the strange layout of my apartment this was the main entrance so I had people fall several times when they visited.
6) you typically can’t see the actual apartment you’re renting but only the model or a similar layout
Glenbridge is in such a hurry to flip the apartments after tenants leave that you only get to see the model which is in much better condition than the actual apartments. They won’t hold them for you to allow you to see the actual location before renting.

We recently relocated back to the MidWest and found this look like one of the best possible options in the area. Beware!
The website is misleading as to the actual quality of amenities and property. Moving here has been a nightmare and we have rented in quite a few places prior to living here. Originally, we were told that there would be no one above us, but then we found out that there actually was.
Getting maintenance issues resolved has been the most agonizing experience in my life. We moved in April 2013 and are still having to have maintenance requests addressed. It is almost August.
The mold and mildew in our master bath was so disgusting and the maintenance man did such a shoddy job that I went to Lowe’s myself to buy caulking materials and do the job myself. Between the crumbling balconies to the central air not working (4 repair attempts), this has been the most horrible place I have lived.
In addition, we have «pets» that came with the place. We have all sorts of disgusting centipedes and spiders in our master bathroom and bedroom. The apartment management and management company are horrible to deal with and do not provide any assistance or admission that anything is wrong from their end. Like wine? Do not drink it here, the place is infested with gnats.
Broken blinds and dead bugs in lighting fixtures, cigarette burns on the counter tops and dryers that do not dry clothes and rack up a fortune on your energy bill. Need I say more? Stay away… far away! Run, don’t walk!

I am hoping my experience with Glenbridge Manors is not reflective of the service they give to all potential renters. The property is gorgeous and the staff is friendly. However 12 weeks after NOT signing a lease with them, they failed to return a check for $ 300 that was never authorized to be cashed in the first place.
My husband and I were in town for 2 days to pick out an apartment before moving to Cincinnati for his job. We really liked GBM and could see ourselves living there for a year. We had several more apartments /​condos to check out before we left town that evening but we thought we were sold on it.
We spent time filing out the applications and asked that they hold our applications + $ 300 fee until we were certain this is where we wanted to live. They were going to call me that day and let me know if the price dropped by any amount. I didn’t hear back from them until 5pm the following day. They explained the price on the apartment had actually increased. It didn’t really matter though because we had found a place to live and were on our back to Atlanta.
When I noticed that Glenbridge Manors had cashed our check for $ 300 I immediately contacted Melissa, the manager. She apologized about the mistake and said it would be corrected. I was supposed to get her my new address, but I also said I didn’t have it on hand at the moment and it was fine to send it to the one she had on file in my application.
Fast forward, 12 WEEKS LATER.
Still no check. I have had trouble getting a hold of Melissa. I have been told that she is on vacation, in a meeting, can’t be interrupted etc. I have also been told that she is the only person in the office who can fix this. Most recently, I was told the check was in the mail from California. 7 Business Days later, I still have not received a refund.
Glenbridge Manors made a small clerical error by cashing our check. However, their attempt to return the $ 300 to us has been a joke. I was a manager in the service industry for 6 years so it killed me write this awful review. In fact, I have never written a review on Unilocal,but I think the one star is truly deserved here.