Feeney Brothers Enterprise Company

I have been working with Feeney Brothers to get my washing machine repaired. I was sent to them by our home warranty company on the 9^th of January. They sent someone out on a Sunday to diagnose the problem. That was awesome. I wrote them a check for the deductible, $ 100, and then it all went south.
The service tech told me he would contact me the next day to let me know what was going on and schedule the repair, and that if I didn’t hear from him to call. I ended up calling and leaving a message on Monday, and then on Tuesday. I never received a response. On The following Thursday I called our home warranty company, who then contacted them. They called me immediately, well after 8p.m. and the lady was not so happy.
The following Wednesday, the 20^th, the same lady called me and left a message saying the part was in and they would be out on Friday morning to repair my washer. I returned the call and told her I would be home and asked for a ball-​park idea of when to expect the tech. She told me that the morning generally means between 8a.m. and 12p.m.
It is now Friday the 22^nd, the tech did show up, about 15 to 12. When he arrived he asked me if anyone had been there before him, and when I told him yes, he asked me for the part. I told him that they have the part.
Overall, they seem very nice, but I am weeks now without a washing machine. You may have a different experience, but as for me, I am still waiting.