Elizabeth Correa -Sears Optical

Dr. Correa has the worst customer service attitude. She was treating my 20 year old son like he was completely stupid. He paid for an eye exam and contact exam then bought some expensive glasses. He is trying to do adult things on his own and she basically chewed him out for not coming back one week after he tried a sample of contacts. He wasn’t convinced he wanted them and didn’t know that he had to say «no, I don’t want them right now». He called to make an appointment to finally get the contacts and she was completely rude. She said he would have to pay again for another exam because it’s been over six months. Ok his mistake. He ended the conversation feeling belittled and called mom for advise. I called and she completely treated me like I was an idiot when I calmly asked her why he had to pay for another prescription when they are good for two years, she said it was her rule and she will not waste anymore time talking to me about this. She basically hung up on me! I am very easy going and was shocked at her terrible attitude. I was in there for an eye exam one year prior and was very put off by her «bedside manner» then. I figured she was having a bad day, but I suppose she’s always s bitch. My four family members now go to Wing eye care.