Dunkin’ Donuts

Kudos, these guys have REALLY upped their game in the past 3 – 4 months. The drive thru staff is consistent, pretty speedy, and friendly. I see the same people day after day and my coffee is always done right (Usually Blueberry Iced Coffee with Cream and Sugar). I really hope they keep up the good work because I am now back to coming almost every morning!

We used to go to this location 2−3x per week at least for coffee and a special stop every Sunday for egg wraps for our family. Since we live less than 2 miles away it was so convenient and we loved that it opened near us having always been Dunkin fans. Over time the service just got worse and worse and we started coming less and less. Very slow to get the wraps made (at least 2−3x longer than any other location), coffee that didn’t taste right and was almost never mixed the way the other shops did, showing up at the drive-​their (several times) and not getting waited on because the employee inside wasn’t watching the drive thru, etc. We would travel to the ones nearby that all had great service and the same products. We couldn’t understand how this location could be so poorly run and the others so much better. This morning was the icing on the cake and I a venture to say I won’t go back for any more of the bad and frustrating service. We order our egg wraps, waited 5 minutes behind other vehicles in the drive thru line, pulled up to the window and paid and was asked to pull out front into a parking spot and they would bring our wraps out. A FULL 10 minutes later (15 total from order time) my husband finally walked inside to get our order himself. No apologies and no one could understand the frustration. Not any of the 5 employees standing around watching the single employee make our wraps before handing over the burnt wraps :(

Super friendly staff… they know me… and they know my order… (wow I’m here way too much) Super quick and always get my order correct. Plus with it beint attached to a shell I can grab a pepsi
Breakfast all day long (YAY)
And best part is… the CHICKEN SALAD… OMG
When I have to work (a long a** shift) they’ll slice up a crossiant for me and give me the package of chicken salad so I can have a tasty lunch later.
The frosted coffee rolls (they go QUICK people) are super amazing… let alone if you microwave it a little bit

I come here every Sunday to grab coffee and sometimes a donut.
My coffee is always hot and delicious and the people who work the drive through are consistently friendly and quick with my order. They always have a smile to offer and a «come see us again soon!»

Went to drive thur for iced coffee. Tons and tons of ice. Dark roast. Still weak. Worker used cup and his hands to dip up my ice not a scoop. Can’t they buy a scoop or is he lazy?

Haven’t gotten such great service at DD.
The coffee is still superb, if only the service could meet the same standard.
Maybe it was an off day. I will give DD the benefit of the doubt and try again.