DSW Designer Shoe Warehouse

I love this DSW more than others for a few reasons:
1) Location, location, location. Hyde park is very close to where I live and there is always parking. It is also in the same plaza as Whole Foods, J Crew, Old Navy, and Cycle Bar (and more), all of which I can go to without moving my car.
2) Size. This location is very big! The first floor is women’s shoes, and upstairs is mens and the women’s clearance. I like that if I am just headed for the clearance section, I know where I am going and will have space to look. The two floor layout just makes my experience more enjoyable.
3) Service. I have had no problems with being helped here and all of the cashiers are friendly. My past visit they were having an «extra 25% off the clearance price» and they made sure I knew (there was a sign outside as well). I was very happy with the size 8 clearance option and ended up leaving with some great black booties for less than $ 30.
Happy shopping!

This location is always well kept and has a large variety of styles and colors. Tonight a manager helped me make a smart decision in regards to a certain shoe size for these very cute Chinese Laundry strapped wedges. I did not realize it was close to closing and she still took the time to assist me in the many ways I needed.

Everyone is so nice! I just wanted to specifically call out shandra and Samantha for their excellent customer service. I hope corporate reads this because they both deserve a raise! Shanda helped both me and my friend find multiple shoes 30 minutes before close and couldn’t be more delightful, and Samantha made the experience great until the end making cheery conversation at the register

First time shopper!
It was amazing place, great environment. The staff were quick to provide assistance and help me find some juicy finds on clearance. They also have a large variety of brands ranging from affordable to insanely expensive.
A must visit
2 boots for $ 90!
Whoop whoop

Staff was friendly. Found what I was looking for quickly so that was nice. Inventory is easy to browse especially if you are not a shoe person, which I am not.

DSW is changing their image, clearly. Gone are the days of huge cavernous warehouses, to be taken over instead by urban and trendy stores. In this case, its a win!
Love the concept and the updated scarves and handbags. Sadly, though I haven’t had much luck in this store. Maybe its the region, but I find some of the shoes boring and/​or too old for me. Maybe I’ll have better luck next time!

I always find something here I want/​need. Checkout isn’t a painful experience because I always feel I have gotten a deal. Parking is always easy, the staff is helpful and no one bothers you when you only want to hang out in the clearance section. They have a great selection for boots in the Fall too, something that can be hard to find.

Can’t say that I have ever purchased a pair of shoes here, but my wife is always happy with her purchases from DSW. Their selection is pretty good and the reward system that they have seems to come in handy if you are a frequent customer.
Their prices are pretty good however for some brands like Sperry, it is often better to buy them online and use a coupon code for another website (Sperry’s official site usually runs promotions or you can find them cheaper on other sites).

It’s an OKAY store.
I think they are remodeling so things are a little bare/​disorganized at the moment.
The staff is generally friendly.
Maybe I just don’t have good luck with shoes… I do have big feet!
I don’t always walk out with something :-/

Decent selection, especially for the ladies. Prices are somewhat reasonable (keep your eyes on the clearance section in the back), although if you’re looking for «cheap» shoes, you’ll probably not find them here. See also their online clearance site:

OK, so if they don’t have your size (don’t you hate it when that happens?!), the cashier is able to quickly check the other DSW stores for stock. I am not a frequent shoe purchaser, but would assume that their Rewards program would be beneficial. See
While I might lean towards using Zappos for most shoe purchases, DSW is certainly a great store that is worth my business.
*And some advice for the guys. Buy your woman a pair or two shoes (you do know her size right?), some jewelry or something at Charming Charlie and you’ll be golden.

I’ve been to this DSW a couple times before, but this last visit was especially pleasant for me.
I went on a Saturday afternoon, and it was not super busy, if you can believe that! The employees were so friendly and helpful, and usually they’re too busy to give any one patron individual attention. The store was neat, clean, and easy to get around in.
One thing I don’t like is that they don’t have very many benches for you to sit when you’re trying on shoes. They did have great songs on the muzak that day, so I had a good time. :-)

Another last-​minute shopping trip about 45 minutes prior to closing. Was greeted promptly upon entering, and began looking for a cute pair of ballet flats. I was a bit disappointed in the selection — the 2 pairs of shoes I really liked were not in stock in my size (sidenote: wearing size 9 sucks), and the other shoes all seemed to be black or pewter with paper-​thin soles. I guess the selection wasn’t all DSW’s fault… designers often put out questionable goods.
I went to the back of the store to surf the clearance racks, and was a bit annoyed when an employee decided to sit down on the floor (in front of the rack I was looking at) in order to return a few pairs of shoes. I excused myself in order to step over their outstretched legs, but I thought they were a bit unprofessional. Another employee was much more professional, and asked if I needed any assistance while looking at some shoes and even offered some color suggestions.
I like seeing shoes in person and being able to try them on, but honestly — if I had enough time to wait for delivery, I’d rather shop at
!

Love the rewards! Everytime I come in to get just one pair of shoes, I always walk out with more than that! The selection is outrageous! There are too many styles to choose from. Maybe one or two times they do not have my size, but they are good at restocking. Prepare to come here and spend more than an hour!
When I need help, that staff is always ready!

This DSW seems quite larger than the other local DSWs.
It’s pick and chose on good deals, but there is plenty of selection.
I came here on Memorial Day and store was really clean and well kept… no show boxes strung throughout, as I had seen with other stores earlier in the day.
I’ll be back!

Cathy is so, so, right when it comes to the service at this DSW.
I am slightly color blind (the real term is color deficient) and therefore often have a difficult time determining if shoes are dark brown, dark navy, or black.
On my most recent visit I was solo and searching for a pair of dark brown strappy sandals to go with a new dress. After trying to find brown on my own, I asked an employee that was walking by if she could help. She looked at me like I was crazy and when I explained by color issues, she shrugged, picked up the closest pair of brown shoes to her (they weren’t even sandals) and said «these are brown.» Oh, thanks.
I left DSW on that day without shoes. That isn’t to say that they don’t have a great selection… they do… and I have often found the latest Coach shoes at discounted prices.

What a great selection of shoes, but what a clueless group of employees on the day I was there! My husband found some casual shoes and some gym shoes; I found some gym shoes and some Teva sandals. Thing was, the Teva sandals I liked were the display size, so there was only one.
After a lengthy search on my own, I enlisted not one, but two, DSW employees to help. They could not have been less help. All they did was ask if I looked around the display because things are often out of place. I found the mate to my selected shoe on my own in a box holding two other shoes of different size.
The checkout was also extremely slow. Only two lanes open and both were jammed. Finally someone opened a third lane.