Closets by Design

I looked at quite a few places for my built-​ins in 2004: shelves and cabinets for the living room and home office + murphy bed set-​up for my 2^nd bedroom in a condo. I liked all of the suggestions for the home office, such as a drawer to hide the printer away, as well as a drawer for the computer hard drive, which I had at the time. The service was excellent and the project was delivered on time. Floors in condos are often uneven, so on site during installation they had to make adjustments.
This past year a few of the lights in my under cabinet home office were out, and the springs on the Murphy bed as not as light to move as before (don’t use it that often), so I called the owner as I recalled that the bed mechanism came with a lifetime guarantee. He sent a team right away to adjust the bed mechanism, and when they could not get it working properly, they replaced the mechanism at no cost. Now I can raise the bed again with only using 2 fingers! It is a fabulous choice for condominiums if you don’t have guests that often and don’t want to take up the space with a queen sized bed which you only use on occasion. They also replaced the lights at no cost.
People ooh and ahh when they see my built-​ins. A friend in my building liked it so much, that she finally installed a whole wall system with murphy bed in her condo… and only wishes she had done that 10 years ago when she moved in.
I will be moving to another state soon and plan to go to the Closets by Design in that area for the built-​ins I will need as that location also has excellent reviews.

We needed to get a new closet setup as part of a remodel project. After looking at a number of places, I started to feel like Goldilocks… IKEA (too complicated), Container Store (expensive and ugh don’t get me started), Cincinnati Closets (never called back), Organized Living (closed all the stores but not the website). Finally we got a flyer for Closets by Design advertising a sale! Just right!
Closets by Design will send a designer to your house to measure and consult with you to make sure you get the right setup for your needs. It’s so easy, even my husband can do it.
There are a lot of upgrade options to navigate, but if you just stick with the basics, you’ll be all set. We did end up going with the upgraded maple finish (instead of basic white) which I don’t regret for a second. The installer showed up when they said they would, took less time to install than predicted and left the area spotless. Couldn’t ask for a better experience.
If I did have to point out one negative, it took 4 – 5 weeks from the date of the order until we finally had the install (not sure this is always the case, there was a special promotion going on at this time). It wasn’t a problem for us since we were still under construction, but I’m here to report the facts.
To make it even better, they were running a 30% off promotion plus 20% franchise promotion — net almost half off for closet.
And I lived happily ever after.