Lighthouse Fitness Center

Absolutely horrible customer service. Had an issue with my bill and it took numerous phone calls and emails to TRY to get it resolved. My emails were ignored, my phone calls never returned. It finally took documenting every phone call and email and contacting the manager for the billing lady to give me the time of day. The issue was still not resolved. The woman running the billing needs training on how to treat customers. The gym is fine until you have an issue. Very unprofessional.

The lighthouse offers a wide variety of things. The staff is always nice and welcoming and the gym is kept clean at all times.

I maintain a few memberships at various gyms around the metro such as the YMCA, Devon Boathouse, anytime fitness and the lighthouse. All of these gyms provide services or operating times that suit our needs. When I found out about Lighthouse, I was really excited by the fact that it was so close to where we live. This place deserves 2 stars only for the fact that the gym is super close and some of the staff are really friendly and do try to help, despite the fact that they seem helpless to do so at times. The size of the gym is good, the locker rooms and amenities within them are also good.
Now for the many reasons this gym falls flat. The equipment is in various stages of disrepair. Some equipment has had signs on it for over 30 days explaining that it is broken. The weight benches are old and not in the best shape. Some of the dumbbells are missing the weight information, so you don’t know if you’re picking up 30 pounds or 40 pounds sometimes. The two cable machines are not in great working order. One of them has so much slack in the cable that doing triceps press downs or anything in that range is impossible unless you are really short. One of the D-​rings that clip the various attachments to the cable just dangles open, creating a sharp and dangerous hazard for anyone working out. The other cable machine has only 2 D-​rings available out of the 4 possible workout positions. If you want to work out on one side, you have to borrow the d-​ring from the other side. We’re talking d-​rings here, an item that cost a few dollars to replace and can be fixed in literally 3 seconds. Much of the equipment has not been oiled or lubricated in god only knows how long. Then we move to the general order and organization in at the gym. The bootcamp classes constantly take many of the free weights from the free weight area, the NEVER place them back. When bootcamp classes are over, there is a grave yard of 45s, 35s and other weighted plates thrown about on the floor. The staff at the gym either can’t keep up with the clean up or don’t care. This has created an environment where no one re-​racks their weights. Stuff is just left all over the place. I’ll make sure to upload a picture. The audio system in the place is awful, when it is on its scratchy and crackles, often irritating the members where they just go to the front and ask for the sound to be turned off.
It’s really sad, this gym has the potential to be a really awesome place to work out, but things don’t get fixed and there is no apparent interest from the boot camp coaches or gym management to clean anything up. Again, I go here because its close and I don’t require the best equipment to lift weights, but I often walk around and shake my head at how badly this place is managed. I’ve tried to speak to the staff with no apparent results, maybe posting some reviews will help move this place in a better direction.

Could stand some updates, but this gym has everything. Outdoor pool, two indoor pools, zumba instructors to join for!, sauna whirlpool weights and the Thunder girls work here if you need eye candy. TVs and ellipticals. Yogurt/​protein power drinks. Free weights. And outdoor volleyball ands obstacle course.. And if you want to ride your bike or roller blade, lake Hefner is across the street. Music is what i woyld improve … needs to be louder and more energetic. But the crowd is diverse so maybe it can’t be. The reason for mp3 and Ipods: bring your headphones.

This place is good and getting better. I’m adding a fourth star, for the effort that’s going in here. I came at the invite of the sales manager for a personal tour. As you can see from my photo, they are completely renovating the basketball courts indoors, which bring thousands of players and spectators through each week.
I was able to tour the ladies locker rooms which were very nice and still being renovated. I also got to see their indoor water aerobics pool as well as their large lap pool, which is available daily until 3P when the student swim teams take over. It is a available again at 7P to adult members.
There is also an outdoor pool that is open during the summer, as well as some pretty great looking sand volleyball courts.
Back indoors, you’ll find tons of cardio and weight machines, as well as free weights and room to do floor stuff and squats. Many classes are offered at different times, and they host lots of special event like Zumba-​thons and indoor triathalons.
Is it beautiful, inside or out? No. But they are working on it. Just like you are when you decide to spend any real time at the gym. Looks to me like they’re doing the work.

Smells like a gym sock… the whole thing. Pool is great, that’s why we come here. Layout is ridiculous, machines average. Don’t leave anything valuable on your car, break ins are frequent… we have been a victim.

I’ve been going to the Lighthouse since I was younger. It’s a great facility. Probably all around best in OKC. The upkeep use to be terrible but that seems to have changed. They’ve upgraded a lot and it seems to have helped. I’ve always like the facility and I’m glad they’re making it great again.

Good fitness center, yoga, kickboxing, various cardio classes. Two pools, a warm therapy pool for water aerobics, and a full sized in door olympic sized pool. Volleyball courts. A good assortment of free weights and machines with several big screens by the cardio machines. Helpful staff, towels and clean locker rooms. Hot tubs and saunas are gender specific connected to the locker rooms. Personal training offered at extra charge. Not too crowded, friendly patrons, a nice place to work out.
Cons: The big pool is home to Chesapeak’s swim club and a high school swim team that limits the use of the pool from 4−7PM