Humphrey’s Tornado Shelters

I had Humphrey Tornado Shelters put in a storm cellar and patio. I told them that I had a problem with the old patio the water would run into the garage when it rained. They assured me the new patio would not do that. Well, it did and when I complained they showed up when I was not home and added concrete in front of my door so the water would not run in the garage making where I could not close my screen door so it was removed. The patio is slanted towards the cellar not away from it and the water sets around the metal cellar door and has rusted it making it unusable and the water runs into the cellar. I have called many times and am told there is nothing they can do to fix the problem except tear it out and redo it and they are not going to do that. I finally gave up. At this time my neighbor is trying to put hinges on the door so I can use my storm seller. I am a single mom with three children and I am tired of having to go to a neighbors house in bad weather when I spent all this money and can’t use it.