Hudiburg Subaru

Recently bought an Outback from them and I was very impressed with our salesman. I didn’t feel pressured to buy and the four star is just because it takes too much time to buy a car, but I know it’s the same everywhere.

They were eager to take my 7k down payment and get me in a car. A month and a half and 1 phone call which nobody returned and 2 trips down there I still have paper tags and no title work only to have Manny in front of the whole store talk down to me and insinuated I was lying. If you are looking for good customer service I would go elsewhere… oh, and after telling them my name 3 times Manny asks me what my name was as I was leaving with no title work… again

Went here to buy a Subaru STI. Wouldn’t let me and my wife test drive «that one.» Kind of laughed at is about it. Guess they didn’t take our business serious. So the next day we drove to Denton, TX Subaru and bought one same day cash. Terrible customer service. This was almost 2 years ago though. They have a good service department though. Brain is great to work with. Wish they had their own Unilocal page i would give them 5 stars.

I’m hardly a negative person, and perhaps it was just an «off» day when I visited, but I am surprised to see a high rating on Bob Moore Subaru. I would never recommend it to anyone. The manager never introduced himself to me, but his version of «helping» was giving me a printout of the car specs and leaving me be.
The only reason this review gets two stars is because of a delightful gentleman, Ollie, from the used car lot. He kindly took me over to the Subaru side and helped me more than anyone. I ended up test driving a XV Crosstrek from the pre-​owned lot and didn’t get it that day, but planned on coming back. But as I was leaving, an employee of Hudiburg cat-​called me. Totally inappropriate, degrading, and unwanted.
I want to also add that I was told by a Hudiburg employee that Hudiburg and a dealership in Tulsa were the only Subaru dealers in the state. (I know they obviously want my service, but lying is not the way to get it.)
I ended up buying my car from Carl at Bob Moore Subaru. Because, you know, they exist and are located in North OKC and their customer service is excellent. They also gave me my XV Crosstrek for $ 4,000 less than what Hudiburg quoted on the car specs printout the manager gave me. And it was the exact model I wanted! Ask for Carl at Bob Moore when you purchase a new Subaru. He’s the man!

Bought my car here and have had it serviced at Subaru dealerships across the country ever since. Hudiburg staff were friendly and knowledgeable and got me in and out on my latest service appointment quicker than expected. The waiting room could stand to be spruced up a little though.