Holiday Inn Express & Suites Oklahoma City-Arpt-Meridian Av

The bed was good and the room was decent/​average size. The property appears clean and not dated and the staff was pleasant.
The walls are paper thin! I could hear the guy above me walk across the floor, urinate, flush, and walk back. I could hear the elevator ding and the cables of the elevator stretch. If anyone spoke anywhere nearby, I could hear that too as well as loud television sets.
If you are staying for the FAA, your classes probably start at 7AM. Well, breakfast at the hotel is not until 6:30AM, so you miss it. I hung out with two other classmates and saw their rooms. They paid less and one was a much better room, the other similar. Mine was easily the most expensive. Shop around, you can do better.

Stayed one night and was very impressed from start to finish. Pleasant check in with front desk staffer Dakota. Hubby said best bed he has slept on in a long time. Room clean and quiet. Breakfast was really good. Loved the egg omelette with cheese. Only wish they would vacuum lobby after breakfast time was over… definitely will stay again when in Oklahoma.

I’m perplexed by the bad reviews of this place. The front desk staff (last night’s and this morning’s) were awesome. Room was clean and roomy. We walked to shop at Shepler’s (sp?) and then to dinner. Cleaning ladies were super sweet. We didn’t have breakfast, but the coffee was yum. Just an all-​around pleasant stay!

This place is horrible.
Upon check in I was informed that I was getting a smoking room. I said absolutely not, I did not book a smoking room. I was then forced into an accessible room… which I hate and reeked of fragrance covering a smokey smell.
Really enjoyed my wake up call that I did not request. In a handicap accessible room it is kind of like a warning for a bombing run from WWII. I called the front desk to let them know that I did not request a wake up call and the girl actually said «yeah, that happens.» Really? That happens… Your a hotel… people come here to sleep… FIX IT.
All and all some of the worst customer service I have seen in a while, smelly and musty rooms, and just not a place people should stay at. Hyatt Place down the road is MUCH nicer, better staff and pleasant stays. I would of stayed there but it was full.

This place is great!
The staff is friendly and helpful. The rooms are clean.
Breakfast is also very good.
I would definitely stay here again. It’s a great price for a great hotel.

Do not stay here! Room Service steals!
First this hotel is old and lots of stuff is broken in the room and at vending. The soda machine took a dollar (which the front desk replaced after I had to fill out paperwork) Then on the second day I returned to my room to find that someone (room service) had stolen my pain medicine! When I reported it to the manager she was very rude and told me in a threatening tone that if I wanted to do something then call the police. I did have to call the police and report the medicine stolen and now I have to take time off work to go get it refilled. Thanks for violating my confidence in room service and I will let as many people know as possible.

Nice hotel and friendly staff. One negative, no pool or hot tub. The rooms are large and lean. I have stayed here a few times and they have a better than average breakfast and the staff is very friendly.

Worst Holiday Inn I have ever stayed in. The staff obviously does not care about the customer. It started when we got to the hotel. The front desk clerk was not friendly at all. Then, we get to our room and what do you know, someone is already in there. Of course, it wasn’t the fault of the staff. They actually blame the person in the room. Who gave them the key then? Another annoyance was when our keys were shut off and we could not get into our room. The clerk seemed irritated at me because the keys didn’t work.
Update: The clerk that was working when we checked out was the only friendly person I encountered at this hotel.

I had no intention of reviewing either this or the Holiday Inn I stayed at in Santa Fe, NM because I figured they were all of the same quality. Both this and the Santa Fe locations were excellent hotels. It’s good to see that the chain has done a lot to make their reputation a good one with upgrading their facilities and the customer service they provide, or so I thought.
But after staying at the Holiday Inn Express in Springfield, MO, I had to express my appreciation and throw props their way for their hospitality and professionalism with respect to making one feel important and comfortable when they lodge.
They have a mini fridge and micro wave in every room and complimentary breakfast. Real breakfast, not continental! Always a complimentary bottle of water upon request. The manager even came to the dining area and said good morning.
If I’m ever in Santa Fe or OKC again, you can bet I’m staying at Holiday Inn! It’s the best value for the price!

The room was very nice, clean, and had a comfy bed. The front desk was incredibly helpful and very friendly as well. Your stay comes with a hot breakfast and there is a small fitness room upstairs. If you are in the area for business, it is a nice place to stay with easy interstate access, free Internet, many restaurants nearby, and just down the road from the airport.

Stayed here on business. Seemed to be a very new hotel. I had previously sated at the Holiday Inn down the road on meridian. Have to say i like this one a lot more. A definite for the business traveler, but for families i would recommend the Holiday Inn on meridian.