Game X Change

I purchased a Nintendo 3DS XL and Literally 3 days later, the thing broke. (mind you, I am 25 and although I play a bit, I only logged about 6 hours on it in that time frame.) I called them back to let them know and that I wanted to exchange it and lo and behold. They have no way to exchange it. I can downgrade (2DS lite) and/​or get store credit but no way they can help me. I have tried multiple locations within a 6 hour radius and NO ONE can help me. Now I have to send it in to Nintendo to get it fixed for 85.00. I could have bought a new one for that price. At least Game Stop will ship an exchange for me. Corporate for GXC was of no help either. At least with ebay, I would have expected to be screwed over…

I walked into GXC and an employee made eye contact with me. No acknowledgement of my presence was made and he returned to whatever he was doing. Then the following exchange happened:
Jeff: Hi.
GXC Employee: *looks up and stares*
Jeff: I’m looking for [__________][1]. It’s kind of an obscure title, but would you mind telling me if you have it?
GXC Employee: *walks off with hands in his pockets. He returns 15 seconds later and shakes his head to convey that he found nothing*[2]
Jeff: Okay? Thanks…
GXC Employee: *returns to his position and puts his head back down*
This is about all you can expect from this mute (by choice) employee. I’ve watched him do the same with other customers (multiple times now). At the least, learn some sign language if you’re that concerned about your tongue getting tired. There’s a bearded fellow with better communication skills, but only with certain customers. Parents, let this be a warning to you: occasionally unplug your children from whatever electronic contraptions you’ve hooked them up to (this includes smartphones). Lest your children end up with zero human interaction capabilities like the aforementioned GXC employee[3].
[1]Something geeky. I’m not even going to mention it for fear of being shunned.
[2]There may have been a shrug in there somewhere, but I can’t be sure now.
[3]There’s a possibility that he’s an android or something. If I discover this to be true, I’m going to bump this review up to 4-​stars. Because cool mute android.