Four Paws

Maybe the nicest dog groomers in town. They take great care of my blind dog and I always get a great cut on the dog.

Four Paws came recommended to me by the owner of Advantage Dog Wash at Nichols Hills, Bob. I spoke with Teirsha at Four Paws, and she was extremely nice and helpful. She accepted a same-​day booking, so that our Boston Terrier could get his nails trimmed and have a bath. We really appreciated the customer service, and our Boston came home to us smelling better and with an adorable bandana. We did feel that $ 30 was a little steep considering how little a Boston Terrier needs in terms of grooming, but considering how great the service was we’re not complaining.

I’ve been taking my dog here for grooming and occasional (1 – 2 times a year) boarding for five years. I’ve never had an issue with Four Paws until today. My dog was always returned to me in healthy condition and smelling wonderful. The customer service was always on point, too. Well, I had my dog and my boyfriend’s dog boarded here over the Labor Day weekend. There was a misunderstanding about the price, which I called to clear up. I was not in the least bit angry when I called, just trying to make sense of the unexpected price. Apparently this was perceived as being «demanding and disrespectful.» Instead of giving me the benefit of the doubt, or even really a chance to speak, the owner yelled at me that I could have my money back and hung up on me. So of course I went in to apologize and try to clear it up but was met with anger and a lecture from the owner and her daughter on how to be respectful to people who provide me a service. It’s a shame. I wish that bridge hadn’t been burned because I really trusted them to take good care of my dogs. They apparently have a chip on their shoulders based on this interaction and others I’ve now read of in the reviews. Long story short, don’t get on their bad side. It ain’t pretty.

My husband and I have been taking our dogs to this amazing place sense they opened, 9 years ago. They have always gone above and beyond for my doggies. I can’t explain how much I love thegirls here! We moved to Austin, TX a year ago. If you don’t know much about Austin, it is one of the top places for dog owners. The city is beyond pet friendly and has hundreds of places to groom your dogs. But not my dogs. We drive home with them and still get them groomed at 4paws. We are extremely loyal to this fantastic shop. Your dogs will not only look super cute, but will also be trimmed up with love!

Not only do we love this little spot, but out dogs do too! They’re always friendly and you can tell that they get to know the dogs personally. The dogs are always excited for their stay. Their grooming is priced and done right!