Firehouse Subs

Very bad service. Not sure what the employee’s problem was toward my uncle & his employee but he purposely threw away their order. All the manager did was offer a free cookie for wasted time and inexcusable behavior. I certainly won’t recommend this establishment to anyone.

The brisket and cheddar is better than most BBQ shops! Friendly crew and clean restrooms. Great for bus group.

This isn’t my favorite sandwich shop. I mean. I just have nothing special to say about the food. It wasn’t anything to talk about. There are better choices out there!!!

Been to this location twice.
The food is okay, nothing special. The service sucks and isn’t really anything to hype over. You barely get greeted, and everyone that’s working (or has been when i’ve been in) seemed like they hated their jobs, or didn’t know how to do it. I’ve been to other locations and the service was perfect. Everytime i go to this location i feel like i’m unwelcome. Get better customer service, and smile once in a while… You might get more returning customers. As far as me, i can say that i will never come back to this location. I’d rather travel further, for better customer service.

First time to try a Firehouse sub and I didn’t like it. Ordered ham and cheese on white with lettuce, tomato and mayo. The mayonnaise tasted like someone dumped a lot of sugar in it. It was just too sweet and made the sub taste awful. I’ll keep going to Jersey Mikes down the road, until someone tells me that the sweet mayo was a fluke.
FWIW, this is a new place and the people seemed very inexperienced, didn’t seem to know much even when I asked them what sub was the most popular… one eventually said she thought it was a #5. They sell empty tubs 5 gal pickle containers… via a donation of $ 2. I asked if they were old pickle tubs or new tubs with just the pickle logo and they didn’t seem to know.
The reason I pointed this out is who knows if that was the right mayonnaise used on my sub since they seemed inexperienced? I really can’t think of any mayo that you can buy in a grocery store that is this sweet.

Every time we come here the service is excellent, food is always prepared well and quickly. For a fast food-​ish sub shop this one is a favorite.