Cooper Robert Optometrist

I’ve worn glasses/​contacts since I was 12. This doctor gave me a different prescription that was wrong for me and all the help I got from his staff was deceptive hard-​sell. I do computer work and I could hardly see anything after the new prescription and I was out a lot more money than I should have been with the benefits from my vision insurance.
The service from the staff was horrid. The «professional fitters» just try to sell you unnecessary extras. She used technical terms that I wasn’t familiar with to sell me on extras for the glasses. I come from a generation where you could trust doctors to give you what you needed. These extras, without the technical terms, turned out to be the lens turning shaded when outside and something flexible on the frames — which didn’t help because they broke anyway. The glasses were supposed to cost $ 30 because I had paid for vision insurance, but they ended up being over $ 200 because of these extras.
She allowed me to pick out reading glasses — for nearsightedness. The frames don’t have prescription lenses in them so you can’t tell that you have to look straight ahead to see anything. When they were delivered, I had to look straight forward to see the computer monitor and then move my head straight down to see the keyboard. You’d think a «professional fitter» would have been more interested in catching that oversight than trying to sell me useless features that have nothing to do with eye health.
When I finally got the money to see another doctor, he analyzed the prescription Cooper gave me by testing my glasses and wanted to know what the story was because it was very clear to him that the prescription was completely wrong. So my suspicions were verified.

I agree with the other reviews that Dr. Cooper is indeed the kindest, most patient, most professional, and most genteel optometrist I could imagine to exist.
My post-​LASIK eyes like to change prescriptions every week or so, which could be understandably frustrating for an eyecare professional. However, Dr. Cooper was eternally patient during my quest for new contact lenses, and didn’t mind when I came in for multiple fittings and asked him to recheck my prescription when the sample lens was blurry. They can get really busy at the end of the day, and sometimes the staff seems rushed and can come across as rude, but when it’s your turn to pay, pick your frames, etc., they are extremely attentive and helpful.

Dr. Robert Cooper, OD has an interesting ability.
He can make you feel like you’re the most talented person to walk the face of the Earth even while you’re doing the most trivial things. The manner in which he speaks to you while conducting his exams, he would have you believe that you are a work of art and he’s there to be inspired by the beauty in your near-​sighted eyes, as well as the brilliance of your inherent actions.
He asked me to look to the right, and blink. I did. «That’s just amazing!» He asked me to look to the left and down. I did. «Fantastic! You’re doing wonderful.» He’s very thorough when it comes to the eye exams, I’ve stopped in 2 – 3 times just to ask questions and each time, he’d pull me into an exam room to check my eyes again. And he’s kind of sing-​songy in the way he talks during the exam. He’s a fascinating man. At the end of it all, he’ll thank you like you did him a favor by letting him look into the windows of your soul. If he has any children, I bet they have an insane amount of positive self-​regard flying out of their orifices at any given moment.
I would disagree somewhat with the statement from Sean G. «They make you feel like family from the moment you walk in the for [sic].» They are lovely people who will remember your name and treat you amazingly, but only after they get to know you. They may even come off as somewhat standoffish initially (I know it isn’t intentional) but that’s easily remedied if you’re not an easily offendable jerk. I just mention this because when you walk in, they may very well look up at you real quick and say, «have a seat» without a smile. From what I can tell, it’s because they’re usually fairly busy and they’re focused on whatever they happen to be doing at the time. But when that focus is turned on you, the focus is on you and only you.
My favorite optician (and they’re all nice in their own way so this isn’t to suggest that the others aren’t lovely) is Laquita. She walked me through every process. I was uncertain about whether I wanted to switch to contacts, but she helped me make an informed decision. When I had issues with a trial pair of contacts that was provided, she gave me a different brand to try without question. Granted, I’ve kind of interacted with them more than the average patient because I work close by and would run in almost every other day to hassle them about one thing or another.
Expect to spend a fair amount of time when you stop in. Speed is not emphasized. One time, when I went to get my eyes dilated, I expected to be there for 20 minutes tops. It ended up taking an hour.
Their frames selection is pretty good. Significantly better than other similar optometrists nearby, but obviously not as large of a selection that one would find at chains like LensCrafters. Regardless, I appreciate that they keep up with current fashion trends, and their prices are very reasonable (assuming your vision insurance isn’t crap).
I would highly recommend the singing optometrist. If you ever need an ego boost for breathing all while having your eyes dilated in a very professional and thorough manner, Dr. Cooper would be the one to see.
Get it? See! Because he’s an optometrist! Okay, I’ll stop.

Great service and very informative. They make you feel like family from the moment you walk in the for. Keep up the great work, 5 stars!