Concentra Medical Centers

I was highly unimpressed. My husband came in for strep and tested positive and the PA stated if I had been there I would have gotten an antibiotic but since I was not I could come in and he would fill out a script for me. I came in and had to wait almost two hours to be seen and when I tell them I did not want a strep test since I had the symptoms and my husband tested positive they said they would try to figure it out. After the nurse left the room I overheard her speaking with a fellow nurse stating its probably because my husband gagged and I was probably terrified of the test. Very unprofessional and obviously she does not know a lot about microbiology or how often strep tests are negative when the pt is really positive or the fact that paying for another strep test in itself is ridiculous. No wonder why she works at concentra and not a real hospital. Staff is apathetic and obviously unhappy with themselves. Waste of money and resources.

The staff are very friendly and professional. However it seems to be REALLY REALLY slow here. I’ve come here now three times for three annual physicals for the army reserve. I typically go back an average of 1 – 2 hours AFTER I get here, because their waiting room seems to always be swamped with all manner of people and their various needs for employment related medical exams, drug tests, etc.
Four years ago (four annual exams ago) I went to another Concentra located less than 2 miles away on the same street here, and the atmosphere there was humorless, suspicious (provider ignored anything I said) and exhibited a general «screw you!» Attitude. after that one, I started coming here and I’ve appreciated their attention to detail and willingness to work with me and listen to me. I just hope they work out better management of people streaming in and through their office. (Maybe divert some of these tasks to the other office?)

I was extremely impressed by the service this place gave me. I had to go for a drug test for my new job and I was NOT looking forward to what I figured would be AT LEAST an hour wait. I was taken care of in about thirty minutes and with my urine test and blood draw and the paperwork, out the door in an hour.
The nice thing was, the employees were incredibly friendly. There was a guy named Zack that walked me through every step of the urine test and hung out with me, explaining everything (not that I needed it) for the blood draw and then all the paperwork to give to my work.
The girl that drew my blood was also extremely personable, friendly, fun and likeable. All and all, I left thinking «I could probably actually be friends with those people in real life». They made an obnoxious process quite pleasant by going out of their to be friendly and treat me like they’ve know me forever.