Cabela’s

ordered a cooler for $ 300 showed up damaged, they can’t replace it and told me it will take $ 60 days to refund my money. They wouldn’t offer another in replacement for the same cost. And then when I went to return it, they wanted to charge me $ 8! NEVER will I purchase anything from them again. Amazon is the only way to go.

Got the jacket I wanted from their selection I found online. They had plenty in stock which was nice since I couldn’t confirm that online.
Despite me being able to find this easily on my own, no one greeted me or asked if I needed any help even though I passed three employees at the front of the store.
To top off the lack of customer service, I asked the woman at the register how the feature of the jacket to fold up into a pouch works. She just said «I don’t know.» No further explanation or offer to help. Pretty off putting and, in my mind, defeats the purpose of going to an outdoor store that should provide better customer service about their products.
Not sure if I will return but hope they do better next time if so.

No dogs allowed and reason 23 why I love bass pro more. They said there is a deli and that is why. I would rather not have a deli in a sporting goods store than not let people bring in their pets. Do people really go to eat there?

Where to start… We went to by a scope, after looking waiting for about 15 just to get someone to help we looked at two. After giving those to back I went to look at another. When I looked up the guy was gone. After waiting another 10 minutes I finally got someone else to help us. Looked a one more and said I’d take it. The guy walked in the back. After 15 minutes or so I got the attention of someone else. They finally got the scope for me.
They are over priced with horrible service. I will keep my business with the smaller guys in Okc with better prices and customer service. Sometimes I wish more people worked off commission. Smh.

Shopped here recently and bought a fly rod.
Pros: Return and discount section yielded some bargains for me on the rod.
Cons: Staff knew nothing about fly fishing or the equipment and had very little selection.
Downtown BP offers a much better selection and staff.

NOT IMPRESSED/​DISAPPOINTED
The store is clean and organized as it should be… its new. The problem I had on my first and ONLY visit was the staff. No greeting, not particularly friendly, and most did not offer any help. I stood around at the firearms counter for several minutes before the youngest person offered assistance. All of the other older salesmen just ignored me. I don’t know if it was because it was 2 hours before closing and they were tired or OTHER things. Also, I am retired military. Bass Pro offers a 10% discount for military. This covers the taxes and is helpful. Cabelas only discounts 5%…which isn’t nothing but pretty much considering our sales tax in OKC is over 8%. for that I can shop online or at Tinker. I was so disgusted with the staff that i put the Columbia jacket that i was going to purchase back on the rack and will buy it elsewhere.
Cleanliness: A
Organization: B
Staff: F… no excuse for not being friendly and not attending to your customers
Military Friendly: D-…the discount is only to say they have one
Store Size: D… poor effort
Inventory: C… nothing you cant get at Bass Pro, Academy, or a local mom and pop shop.
Why bother coming to OKC if this is going to be your effort. We have a lot to choose from here.

Wouldn’t normally comment but the rating for this store are way below the 4 or 5 experiences I have had there.
Not sure why folks care that it’s «not big». It carries everything I have gone to look for and I have learned to check the national website first for the unannounced sales items that have saved me a lot! The staff, while new, are great folks. The ammo, camping gear and register staff are all excellent even if I do object to being asked my date of birth to buy ammo. As a note, I don’t think anyone mistakes me for being under 21…
I still prefer the Edmond Summit Company and Backwoods over on N May for higher quality specialized items, but this place adds to the variety available on items that I look for.

For people like my fiancé that love the outdoors, Cabela’s comes pretty close to heaven. And even for those like me who are not super outdoorsy, it’s still pretty cool. We were pretty excited when we found out that one opened here in OKC and had to check it out!
Like others have mentioned, it’s not very big, especially if you’ve been to another Cabela’s. I’ve only been to the one in Fort Worth, but that one is huge compared to the one here. This one doesn’t have as many of the fun rooms that make you feel like you’re at more than a store, but a cool store-​museum hybrid (the gun room is pretty neat though). I’ve spent a good couple hours just walking around and looking at everything at the other one, whereas here my fiancé and I were done seeing everything in about 20 minutes. Womp womp.
The parking lot is also pretty small. It took us a little time to find a spot, especially given that they’re still getting the «grand opening» crowds. It looks like they may be expanding the parking lot, but it would’ve been nice if that was done before the grand opening.
With all that said, I don’t think it deserves the horrible ratings it’s been given so far. It’s still a Cabela’s and it’s a good option aside from Bass Pro, especially for those of us on the north side of town who don’t feel like driving all the way to Bricktown and messing with the crowds there. And if you’ve been to another Cabela’s, just think if it as a «Cabela’s Lite» and you won’t be as disappointed.

So much for their grand opening they didn’t have the dehydrator that they were advertising supposedly all sold out, they didn’t have any left-​handed holsters for a 9 mm. I want to buy a Smith & Wesson 45 but they didn’t have any. And as for the dehydrator I was told they do not give rain checks.

This place is tiny compared to all other cabelas in the US and their competing storea in the city. Prices were expensive and selection is limited. No worth the hype the media was giving its opening.