Big Sky Travel Source

DO NOT DO BUSINESS HERE! The customer service is very lacking. A group of us booked a trip to Cancun with this company. We got everything set up fairly easy and it went downhill from there. Making payments is a big headache! JUST TAKE MY MONEY ALREADY! They do not return phone calls or emails. All of us (about a group of 20) have experienced the same lack of customer service. When you finally get someone on the phone, they put you on hold for a very long period of time. Then when you get them on the phone again, they give you excuses on how busy they are… really? Just skip this place. Save yourself the headache. Jennifer Waldron is our agent, but others I’ve come across at this office have the same lack of customer service. I’ve never had so much trouble trying to give people my money.