Animal Emergency Center

The doctors and nurses here are wonderful, they are eager to help and passionate about their job. Yes, you will be spending some money there, as you do at all vet clinics. Keep in mind this is an emergency center, therefore it is usually busy on weekends, and weekday nights. In times of emergencies, this place is a life saver, literally. And yes the door is locked at all times, therefore you have to ring the doorbell to get it, this is a safety precaution, due to being in South OKC. But like I said, AWESOME staff. They are always working hard and don’t get near as much appreciation as they deserve.

I cannot speak for the experience of the other reviewers, but I for one am grateful that the staff at this place were available in my dog’s and my time of need. My dog’s health had been going downhill for years (arthritis, pain, trouble ambulating, heart problems, etc…). Despite trying various treatments with our regular vet, his health took a more rapid descent in the last 8 months or do. Some palliative measures gave him and I a few extra months together which I will always be grateful for. Still, I knew the «time» was approaching. Then this Sunday I was awoken from my sleep at 5:00 a.m. by Max Unilocaling in pain. Giving him double his dose of arthritis meds didn’t help at all. Being a Sunday, my vet was closed but their voicemail message referred emergencies to this place. So I called and brought him in. I knew he wouldn’t be coming home with me. I knew it was time and they confirmed I had done everything I could for him. They were so kind to me and Max. No matter how many pets one goes through this with, this never gets easier. They let me stay with him as he was euthanized. I petted his head and told him how much I loved him over and over. They helped me arrange his cremation and pick out the container for his cremains as well as the plaque. Yes, it was twice the cost it would have cost at my regular vet, but that’s emergency care costs for you. I’m grateful Max didn’t have to suffer another 24 hours until my regular vet was available on Monday and that they were so compassionate to me and my dog.

This place is a joke. I brought my dog here and they didn’t even attempt to do anything to save him. This place offers subpar service, lacks professionalism, knowledge, and empathy. They are in business for money and money only. Not helping our animals. I lost my dog because of their inability to provide substantial care and I wouldn’t recommend anyone ever bring their pet here.

EXPENSIVE. $ 180 for exam, 2 shots, and 4 days of pills. Was trying to keep dog overnight and do the same thing but charge $ 600. Staff was rude, especially the girl at the desk. Was pouring, door only opened outward, had a sick dog in my arms and she wouldnt get off her rear to open it. Vet tech came into room, set his paoerwork down behind a puppy with explosive bloody diarrhea, and gave me a nasty look when I tried to warn him. They also have a policy that they are the only ones allowed to handle your pet, but what about when you have a scared puppy you are trying to calm down forTHEIR safety… Will not return…