AMC Crossroads Mall 16

Went here to see the «Good Dinosaur» and you know… it is what it is, a cheaper alternative without the fancy reclining seats, no café, no fireplace, just the movie and we enjoyed it. Yes it’s a bit aged but once the movie starts and the lights go down, WHO CARES!?, but clean I thought. There are lots of families that can’t afford the prices in a lot of the ritzier theaters… I think this theatre is great for them. Thankfully we did not experience any of the other customer service issues noted so I’ll be giving them a four star rating. Less than half the average movie prices in town.

Been coming for 15 years– they hire good people and keep the place clean. But, perhaps, they could speak to national headquarters about purchasing napkins more substantial than the foreskin of a butterfly

Completely disappointed in our experience here this evening! My entire family of nine people planned a big surprise Christmas gift of going to see the Dr. Who Christmas special for my mum’s gift. We got there two hours beforehand to ensure good seats. Four of us took off work and my dad spent over $ 200 pre-​purchasing tickets and stubs rewards cards for all of us. Apparently they changed theaters for the movie but didn’t not inform pre-​purchased ticket holders!!!
They refunded our tickets and concessions, however the manager on duty had an attitude. And absolutely no explanations or offerings of condolences for our troubles to get our business back!

Game room sucked all but 2 games where broke and not labeled. The place looked like it belonged in the Fallout series aka post apocalyptic era. Then there was a gas leak and had to leave the theater by unfriendly service. Hope the gas leak causes a fire to burn that crap hole down. Would give a –1 star if it where available.

It’s definitely not fancy, but it’s cheap, the seats are comfy, and the popcorn is delicious. You can see two movies here for the price of one showing in some of the ritzier theaters in the metro. It’s fun and affordable to go to the movies if you’re okay with losing a bit of glitz.

First time we came here two weeks ago the voice sound was so low we couldn’t hear what the characters in the movie were saying and the background music sound was up high making even harder to hear anything. Went to the concession counter and complained 3 times but they were unable to fix the issue so they took our names down for a rain check, hope they haven’t lost the list. Oh and it was terribly hot inside. Tried to go back tonight for our free movie which started at 9:45 the building closed at 10:00pm we and a family of 5 showed up at 10:02 and were turned away. They didn’t even have the decency to come to the door they just looked up at us then went back to what they were doing. If a customer doesn’t mind missing the previews to a movie in my opinion that’s their business they turned away 7 customers for being 2 minutes late. Who ever the owner is needs to talk to their employees Becuz they are costing him or her serious money. Won’t be coming back for our free movie.

The area surrounding this theater is very run down. I was uncomfortable being there in daylight and wouldn’t go there at all at night. The theater building itself matches the surroundings. The foyer where you buy tickets was filthy. Food debris and dirt were on the floor and counter. The snack station was disgusting. I didn’t go to the restrooms because there was no way I was peeing in this place. The theater signs hadn’t been changed, so there was a lot of confusion about what room we were supposed to be in. The signs didn’t match the room number on the tickets. The room we were in was gross. The floors hadn’t been cleaned and the seats smelled really bad. We left before the movie finished because the behavior of the grown man alone behind us in the children’s cartoon we were watching made me uncomfortable enough that I didn’t mind us missing the last 20 minutes of the show. I will say the ticket prices are the draw here. But, I’d rather pay double to go somewhere where I feel safe and where the theater is cleaner.

Not nearly as sketchy as WIllowbrook AMC in H-town…so that’s a plus. Theaters seem clean and it’s next to a Texas Roadhouse which helps. Still, not an area my 6’6″ frame felt comfortable in at 11 P.M.

Definitely not the newest theater in town, but the workers are nice and the prices are a bit cheaper than the other theaters. If you want to save a buck or don’t care about the newest and biggest screens, then this place is pretty decent.

Went last Sunday night. Toddlers talking through whole movie. Kids running up and down stairs during movie. Spoke with manager, she stated that they are low budget and can’t have extra staff to walk around and make sure everything is okay. We will definitely not be going back there.

I have been very fortunate lately. Most of the movies I have seen were free. I had to wait in line for a couple of hours, but when your retired its worth it. I wanted to see The Other Woman. It looked like it could be a really funny movie.
I decided to see it the day it came out. I was on the south side, so I decided to try this theater. I should have gone somewhere else. The theater had two things going for it. One the lady I purchased the ticket from was super nice. The other was the price, it was $ 4. That is my price!
I got my drink and popcorn. I sat down in the theater and it had to have been one of the most uncomfortable chairs. It didn’t recline or rock. Also, there was a baby having issues the whole time. I could understand where he was coming from, the movie was bad.
I went the bathroom and sat in the front when I came back. Those seats recline but your super close to the screen.
I won’t go back here. I heard it had been renovated. I wonder if someone had them and Penn Square AMC mixed up. If it had been renovated, I am not sure what they renovated.

Their prices are reasonable for movie tickets. I love the rewards program, helps with my big family! I wish they would clean better between movies.

From the moment we drove up to this place we were in awe… Awe at how run-​down it was… I’ve gone to AMC theaters in other cities and some locations were less desirable than this and yet, they still managed to maintain the theaters in some sort of clean order. The prices for tickets were great. $ 12 for two tickets, not bad. The food prices were outrageous. Tried ordering a $ 10 mini-​pizza to find out the oven was broken. Ended up getting stale nachos instead. Went into the theater to find the stair lighting was not working. After stumbling up the stairs, we found that it hadn’t been cleaned after the prior movie. Sodas, candy, stale nacho trays were still in/​under the seats. Had to utilize the restrooms partway through, after stumbling back down the stairs and into the restroom, what do I find? Not one, not two, but FIVE roaches (3 live, 2 dead). This is right next to the food stand no less… glad I ended up with stale nachos that were sealed.

I do not recommend this theater over all of the other choices in the metro. We only came here because our regular theaters were to busy for my taste on Saturday night. The theaters are smaller and not as clean as we are used to in the area.
I was disappointed in the sound quality and the lights were too bright during the movie. It was very distracting. They also did not have theater workers in during the movie and it made a difference as people were on their phones, talking, and making noise during the whole picture.
They do participate in the AMC rewards program which can be a good deal if you go very often.

I go here all the time when the new harry potter movies came out for a free movie with my folks and while they always have decent movies and they keep it cool the bad things about going there usually outweigh the good.
I went to the twilight movies with my folks and during the second movie the picture went out for 3 minutes causing a bunch of angry teenage girls to leave and complain. We got put in the same screen for the 3^rd movie and the sound went out during a big fight scene followed by the picture going out for 2 minutes.
Now for both of those movies we each got a free pass to another movie anytime we wanted. Its a shame the decent movie theater has a lot of technical problems because 4 times out of 10 i go there there is something wrong.
I went to see the Disney movie holes with a couple friends years ago and the picture went out. I also went to see the movie dodgeball and the picture stopped halfway through.
There are so good points about the theater. The bathrooms are always clean when i go there, If you have young kids coming with you the claw machines get regular replacements of new toys, however it would be good if they got new arcade games because none of them have changed in over 3 years.
Also while the snack bar is expensive they have good combos, and their popcorn is good.

Went to see snow white and the huntsman. Good popcorn good atmosphere and friendly staff.

Like another reviewer said… ghetto. It’s only excuse is that it’s in the Crossroads area.
The couple of times I’ve been here, it didn’t seem that busy — especially since those were Friday nights. The first time, we were the only people in the theater (Miss March), and this past weekend we were 2 of the 6 people total for the 11:30PM showing of Captain America.
The concessions are EXPENSIVE here! I about passed out when they said $ 13 for a large popcorn and large drink.

Two words… Ghetto!