Advanced Appliance Service

DO NOT USE THIS COMPANY!
John came out to fix my washer. He asked for payment for a part that was needed. I should have suspected something was not right when he asked me to write the check out to him personally. He said the part would arrive in less than a week and he would let us know when it got here. A week went by and no word. My husband tried to call him several times and he never answered his phone. My husband left several messages during 3 days. Finally my husband went to his house and confronted John. He said he had been sick. Sorry excuse for not returning our call. So after TWO weeks he comes with the part the next day after my husband went to his house. John installed the part and asked for another check made out to him and not the company. After he left I noticed that the part, (rubber gasket for front loading washer), didn’t look the same as the old one. After we researched and called LG, he installed the wrong part and the washer leaked all over my floor! Come to find out he installed the rubber gasket upside down! He didn’t even look at the old one to realize he was installing it Incorrectly! We called him back several times but again no answer. We paid $ 212 for the part and $ 80 for labor and my washer is not fixed! We cannot get ahold of John so he scammed us and is avoiding our calls! Please. DO NOT DO BUSINESS WITH THIS COMPANY! They will rip you off!