A-1 Freeman Moving Group, Inc

Worst move in my life. Thanks for that, you didn’t estimate even close to the right sized truck. You packers showed up the first day at 10am, lunch at noon, smoke break at 1pm and off the job by 3pm. Day two the packers half assed about 70% of the packing. The driver had to bring in his own crew to finish the job. I can pack my own house myself in one day! You showed up to a house with a truck half full already. They had to get another truck. At the destination the first truck was two weeks late and the second shipment was a month behind. Several important items were broken, I wish I had just moved my family myself.

Horrible company! Run the other direction. Use any moving company but this one. They increased the price of our move twice after the first estimate, the second increase was after our stuff was on their truck. They went from $ 4000 to $ 6000 and then it’s too late to change companies. They also told us we needed a $ 400 insurance policy to cover our belongings, knowing we were packing ourselves. After damaging more than $ 1500 worth of household goods by dropping boxes and breaking things, they have now informed us that the the insurance doesn’t cover anything we packed ourselves. They sort of forgot to tell us that up front. So you either buy an insurance policy that covers nothing and they can trash your stuff all they want to, or you pay them thousands of dollars to pack you, and pay for the insurance, and maybe your stuff will be covered. Either way, you lose and they win. The company that did our first move had an insurance policy too and it covered all the things they damaged, all of which we packed ourselves. They were slow in delivering, but quick to pay us for our damaged goods. A-​1 Freeman not only raised our price twice, but now they won’t pay for any of the stuff they broke. This is a terrible company. Don’t let them move you! It will end up costing you almost twice what they tell you and they will not pay for the stuff they break. It’s as if they know you packed it yourself (and we did a very careful job) so they can handle it however they want, knowing your insurance won’t cover it anyway. Unbelievable!

This company provided an incorrect quote. 2 days after selecting them as my movers, I was informed my move would cost an additional $ 2500 on top of the $ 3245 that was origionally quoted to me. I was told this was due to an error in the program used to do the estimate. Fortunately, I had contacted several companies and was able to switch last minute and go with another mover. The representative felt aweful about the error but the company did nothing as far as trying to work with me to reduce the additional charges. Be sure you have a back up plan.