Sam’s Club

Stocking up and filling up. Gas prices beat any Costco and city gas prices. Downside it’s always super busy here but we’ll worth it. Shorter travel distance for me.

This SAMs club is one of the worst I have visited. The selection is boring I went in looking for bakery goods and pre made platters for super bowl Sunday and left with neither of those items. My children wanted hot dogs and icees, it was a complete mess for hot food. The line was long and the condiment area was filled with trash. Pretty sure I will only go here for the gas from now on.

This place really is a dump. The carts are rusty and old and the employees are virtually useless. They need some active management at the checkout and the exit door — I’ve already waited too long in line just to pay… and now I need to wait in line to get out?
Sam’s Club: GET A NEW GENERAL MANAGER.

This store has been on the down side in my 3 trips. They have everything on stock and selling expired items.

.GOD. This place is the the definition of a S***Show.
My friend and I came here so he could renew his membership. He hasn’t had a membership in 5 years, yet they had a huge issue giving him a membership. It took over 40 minutes which included him being accused of fraud.
Finally after that disaster we shopped. It was very messy & disorganized. Many employees were on their cell phones, and the ones who weren’t were clueless.
He was given a coupon for $ 20 off of a FitBit. They issued this during membership registration which was about 30 minutes prior to our checkout, yet when we got to checkout the TWO employees at the register said they had never seen this coupon and didn’t know how to use it.
Buying a Fitbit means prepaying and grabbing a piece of cardboard with a picture of one, so after checkout we went back up to member service so they could give us the actual item… more lost employees and people on phones. Nobody seemed to have a definite answer as to where these fit bits may be. So we waited and waited while the employee searched high and low. She eventually found it… thank god.
When we finally went to leave, the girl checking receipts was also on her phone, and checked off his receipt and didn’t even ask for mine, even though both of our items were in one cart. Needless to say she didn’t really care if we paid for anything.
Save yourself the hassle. Go to Costco.

This Sam’s Club always seems to have long lines. There are only a few things that I come here for, so I’ve gotten into the habit or going near closing. I’ve been a Sam’s and Costco shopper, and there are pros and cons of both chains. Sam’s rotisserie chicken is tastier than any other grocery store version I’ve tried. I recently found that Stacy’s manufacture a thicker pita chip for Costco, which I’m not a fan of, but they have the «regular» version at Sam’s at the same price — it’s 3 times the size of a standard bag for a really great price. Finally, I don’t think I’ve ever had a watermelon that wasn’t sweet from here, and they’re always ginormous. On the flip side, I’ve never really seen fresh strawberries or cherries or care, and there is less variety. However, the prices of both stores are comparable.

They have excellent gasoline prices that are far cheaper than inside the City of Chicago by at least 20 cents most of the time.
The selection is OK.
The staff are helpful, when you can find them.
The major irritant at this Sam’s Club is the length of the lines to check out.
Never are there lines less than 5 carts long!
The food court is ok.
I hate the long lines to check out. The lines are abysmal on weekends, but not much better during the week.
I hate the lines.

Feels crowded and the layout feels crowded… although, the outside appears to be comparable to other Sam, s Clubs the layout is rather compact and overstuffed with merchandise. I realized the point of any store is to show their wares and to get you to buy it; however, at this particular Club they seem to have the mindset, «Let’s supersaturate» the customer. For some that may get folks to buy purchase unnecessarily, but for others, like myself, it’s a turn off. I don’t go into any store to wander aimlessly down aisles… I went with my son who wanted to buy some stuff for his youth group and I thought I’ll get some goodies for my students, but it was a nightmarish maze. The candy was split between two aisles that weren’t even near each other. Why? SAM’s; people will buy what they need without all of your pushing for them to buy more! Just be ready to serve, be professional, be pleasant, be clean and orderly. Please know that I am not without a mind.
As for actual service, everyone seemed to be doing all that they could do with what they had to work with, hence two stars… It’s just that mindset that hits you as you walk through the doors…“Please wander the store and make needless purchases”. That really gets to me.

This place has great prices but is very unorganized. The customer service is seriously lacking. We found a great deal on Finish dishwasher soap but the «supervisor» didn’t believe us despite holding the price sign in her hand and other team members we did have the correct item. After more than 15 minutes we were finally able to purchase the soap.

The cashiers are always eating/​drinking while they are ringing you up, most of them don’t even greet you. The lines are always long. I don’t go here unless it’s as soon as they open so I can go in and out ASAP. Always check for expiration date for anything you buy there.

NOT a pet Friendly ENVIRONMENT, they wont let me in with my dog which was a tiny little thing, a shitzu… the greeter who cards members, gave me an attitude, yeld sir, NO dOGS ALLOWED… I was what… this place is not a pet friendly environment… so yeaha, I had to go back home, or really went to target on damen close to the 55 expressway, waisted 10 $ of gas for nothing…

Great prices for bulk products!

Terrible customer service. Membership desk is slow and INCREDIBLY RUDE. The woman tried to give me a hard time and I told her I used to work at sams for 3 years and never heard of the «policy» she was trying to bs me with. I was membership team leader and first rule is to make the customer happy. I was so tired of dealing with her and the crowd I ended up leaving what I had PLANNED to buy in frustration. There was a long ass line on EVERY register including membership and she still insisted on giving me a hard time instead of just giving me good customer service to keep a PAYING CUSTOMER happy.
And to think… they make us PAY to shop in this zoo? Not only do we have to pay for what we buy but we have to pay just to be allowed in.
The cleanliness of this place was atrocious too… there was gum and rotting strawberries on some of the display merchandise. The restrooms were worse than walking into a giant port o potty.
I wouldnt return to this sams if they PAID ME.

First experience in Sams but they do offer some good deals in bulk. They DONT TAKE COUPONS!!! big no no for us but did save money regardless. The parking lot is very messy with shopping carts are where there shouldnt be like in parking spaces.

My Spot!!!

We have two business locations, unfortunately one isn’t close to a Costco, but it is close to this Sam’s. I can’t say I’ve ever left this place in a good mood, so I only go here if I have to. My last visit here really took the cake.
Having to pick up supplies for the office I stop in, I notice that they carry some Apple products, so YAY, I can pick up an additional power cord that I need. How convenient, what a time saver!
NOT!
Of course it’s not stocked on the shelf, you have to take one of the cards and present it to the cashier. Thinking that it would be similar to Costco where there always is a floor supervisor very close by to get the item out of the cage, I thought no big deal.
Well at Sam’s they send you to the service desk, the same service desk where people sign up/​renew their memberships. The same desk where returns are made. In other words a long slow line, because they only have one person handling customers at 5:30. Now it doesn’t take a rocket scientist to know that this is a real busy time of day. I wait in line 15 – 20 minutes thinking, I really don’t need this that much. However the irony is that for me to get my money back, I’d have to wait in the same line. So I wait.
I get up to the desk, the worker tells me she has to call the manager to get the key to open the cage, she senses my sigh and apologizes for the wait, tells me how they don’t have enough help. So I wait on the side, manager comes opens the door up and she reaches in for the item, she hands me the wrong item, I point out to her that the cord I’m buying is 6′ long and there is no way it would fit in the box, now she get’s a pissy attitude about it, tells me I picked the wrong card. I say, no look at the description. She did and then noticed they had the stock # wrong, because of this they had to check the price again. So now I had 45 minutes into this.
Like I said above, time saver NOT! I have no choice but to go to this Sam’s at times. However, I won’t bother with any personal shopping, and if it’s a special item or higher priced needing a card to be presented, it won’t get purchased at all. I’ll find another source.
Sam’s you need a better system, you also need to properly cover the service desk at busy times. Your representative at the desk was very polite, but somehow I think she was about to run out of the place as if her hair was on fire.

I’ve been going here since the beginning of this yr. The prices are not that bad. My husband noticed that some liquor is acutally cheaper here then at the liquor store. Recently I got a pack of pork chops for about $ 12 that should last me about 1.5 or 2 months. The chicken is good also for the price. I’m pretty satisfied with their products and prices so far.
Cons: lines are extremely long at times. You’d have to get there as soon as they open to avoid that. Also, I don’t understand why the hispanic community always brings their whole family to do groceries… Way too many kids running around, some aisles are not that wide and usually kids get in the way.

The food court, if you want to call it that, is SO cheap! The hubby even suggested we come here for dinner sometime, ha. I’ll settle for a quick lunch: slice of pizza, soda and ice cream for under $ 5. And we’re talking SUPER sized everything, the slice of pizza was more like ¼ of a 14″ pizza and ice cream was enough for two… or three.
What a steal… I mean deal.

I’ve been coming to this Sam’s for at least 16 years. Waaay before I even knew anything about Unilocal!I recently got a membership for my house, because «in these economic times» I have to make my dollars stretch as far as possible. Don’t I sound like a commercial?
Anyhoo, this Sam’s always has what I’m in need of and I can always go here for a quickie (in and out fast). The only issue is that since it is a popular club location, the parking is always a hassle. I never can find a park right away, it takes time and patience.
Once I do park, go in and get my items, I walk out with satisfaction, knowing I just saved a heap of money, buying my necessities in bulk!

I really used to hate bulk stores. I used to not want to have anything to do with Costco but now I love it. And now I love Sam’s Club. My friend has a membership, but I’m definitely going to get myself one!
We arrived pretty early this morning and the place was already hoppin. There was a ton of Christmas stuff right when we walked in, which is always a plus. They had a much larger selection of Christmas items than Costco. There were already associate’s out in full force with samples for all. Yum.
The prices were almost identical to Costco, which actually surprised me. Since Sam’s Club is owned by Wal Mart I figured the prices would be lower than other bulk stores but they weren’t. The stores have almost identical staple items. The deli and bakery sections aren’t as large as they could be and there isn’t as great a selection as Costco, but they have a lot of high quality fresh-​made items. They had a fairly large produce section and everything was reasonably priced.
It really was just a bulk store. It was a good experience, everyone was friendly and the checkout was quick. Oh, and I bought the «A Christmas Story» 25^th anniversary box set which came complete with an apron and a Leg Lamp cookie cutter. Yep, this Sam’s Club is so awesome. I love that movie and I’ve never seen that box set anywhere else ever.
Oh, and the gas was $ 1.97/gallon… AMAZING! I’d buy the $ 40 membership just go to out of my way to get gas that cheap. So awesome. I love this place.