Pizza Hut

This place sucks so bad if u hate your job U should just quit!!! Horrible service here. Take 4ever to driver your food bring it cold too spend so much money at this place suck. Girls are rude as hell management need to step up.

Ugh! I hate hate to give a one star ! But omg every single time I come here there is always a bunch of trash on the floor! The place is never super packed and there is always workers hanging out just standing doing nothing ! Like come on ! Pick up the garbage !

I ordered medium supreme pizza from this establishment and i received a very untasty pizza, the cheese wasn’t melted all the way, the ingredients were mot cooked all the way, amd there wasn’t enough tomato sauce under the cheese. Really nasty pizza. Also, i ordered some breadsticks and i recieved them BURNED. The wbole top of the sticks burned and they topped it with cheese and you can clearly still see the burnt top. Besides the burnt smell not going away i also recieved the marinera sauce half way and cold. I wish i could have the option to give this place 0 starts but i at least have to put 1. Every time i ordere from this establishment on Cermak i get really shitty service. Not ordering form there EVER again.

Worst restaurant in Cicero. Ive had a bad experience with the stupid restaurant 6 times in a row! Its always something. Just like today. Took over 2 hrs for wings and i had to cancel the damn order. Poor customer service and badly made food. Just horrible!

First and last time ordering from this location.
After getting my order delivered an hour and half later the food was cold. With my order, i ordered a Pepsi, they ended up bringing me Diet Pepsi !
Avoid this location at all cost ! You will regret it !

The reviews don’t lie. Just got a pizza I ordered two hours ago, I ordered a dinner box. Pizza was cold to the touch– cheese already hardened, breadsticks were hard and stale the cinnasticks were so hard that it made a bang when I dropped it on the floor. Never ordering from this place again…

This is my first time ordering from this Pizza Hut and I am very disappointed with their service. I placed an online order for delivery at 10:30pm and was told that it would arrive at 11:04pm. However, when I called to check the status of the order, the lady told me to hold and after three minutes, she hung up on me. I called again and another worker answered the phone and told me the order was on its way. I finally received the order at 12am, an hour late, only to find out they didn’t put the right ingredients on my pizza. On the confirmation e-​mail I received after I placed my order, it listed the toppings on my pizza as «Classic Marinara Sauce, Bacon, Pepperoni» but there wasn’t bacon on my pizza. I will never order from Pizza Hut ever again.

I normally order pizza from Papa John’s but decided to give Pizza Hut a try. Big mistake! Luckily, I wasn’t starving. I placed an order at 7:30 pm, received an email confirmation stating my order would arrive at 8:24 pm. 9:26 pm rolls around and still no signs of the delivery man. I followed up with them and the girl who picked up abruptly put me on hold after I asked about my order (she sounded rushed and panicked). After a couple seconds, I was told my order was on its’ way. It arrived 5 minutes later.
Taste: I ordered a large pineapple & jalepeno pizza. I’ve ordered this same combination from both Dominos and Papa Johns and compared to these two pizza chains, Pizza Hut was a HUGE disappointment. The pizza was bland! They were generous with the pineapples (pro) but they tasted funny. The jalepenos were not cooked into the pizza at all like I’m use to. They didn’t have ANY kick to them. The only good thing I can say is that the garlic dipping sauce was creamy and delicious with the crust. I had to purchase the sauce separately. When I order from Papa John’s, they have it on the side.
In short, you’re better spending your money on frozen pizza. If you’re going to order from a chain, I would highly recommend Papa John’s! They always have great deals going on. I’ve ordered from them several times and the quality/​service has been consistently up to par.

Placed an order for delivery and they send me the confirmation email telling me it’d be here at 3:38. I got a call from an associate 20 minutes after it was supposed to be here, telling me it was going to be an extra 30 minutes since they were behind on deliveries. I wouldn’t have had a problem with that if they called me BEFORE my order was scheduled to be here. And the girl I talked to was being extremely rude, and refused to let us talk to a manager. I will tell everyone about my experience and will not come back to this location.

I have ordered from this pizza hut several times before without any problems but today we were delivered the wrong pizza. but it starts off with the delivery person not having a pen to for me to sign the receipt and also our food was not in a warmer bag, its a cold winter night tonight… epic fail! !! The manager offered to replace our whole order and said it would be at our house in a hour, and its on hour and half … now im getting pissed and very hungry! ! Our new pizza arrived two hours after we called for new pizza, when we called to find out where our pizza was, the cashier said the driver was on Harlem Ave and something (you drive our house to get to Harlem Ave, so why wasn’t our replacement pizza deliver first?). When the driver arrived he expected payment for the pizza so management never informed him he had an order for redelivery. I’m disgusted with the service we recieved. Never ordering from pizza hut again… very disappointed and hungry and I will be filing a formal complaint with the corporate office! !

Never had an issue here. Staff was always helpful and attentive. Sure it is big chain pizza but I love it!

04/​19/​2012 approx 4:30pm… after reading the menu i went to the restroom to wash my hands. the person next to me was a pizza hut employee. he walked out without washing his hands! i reported this to the mgr on duty… Omar (Bruno) and he didn’t apologize. he just smiled and said he would take care of it. i told him that was nasty and that it didn’t matter if he was the delivery guy, the one making the pizzas, the cashier or the manager. he needs to wash his hands. he refused to provide me the name of the employee’s name, the general manager’s name and the corp #. he only said the employee was a driver. i told him that i would post this on Unilocal and facebook as well as contact the BBB and the Dept of Health. again he never apologized. i found the name of the GM posted outside the bldg. his name is Joseph White. I already filed a complaint with the BBB and i’m looking to contact the DoH next.

Is there a way to put negative feedback!!! It’s terrible it is always a very terrible experience here when you eat in, but since it’s the closest pizza hut around we go with hopes that they will have better service. So once they seat us they leave to the back ten minutes later still haven’t gone to our table to ask us what we want much less what we would like to drink so after ten minutes we ordered a pepperoni pizza and bread sticks. So after 30 minutes they bring our pizza and it was a pineapple!!! We told them no it was pepperoni so they had to re make the pizza and it was another 30 minutes by that time I was aggravated and lost all my appetite. And to top it off they only went to our table towards the end to ask if we wanted a refill just a constant bad experience if you can find somewhere else to eat please do so AVOID!!!

So I came into pizza hut about an hour before closing, and it showed. The employees were busy trying to clock out early, their friends were all hanging around talking to them, and the employees were busy having side conversations.
If the restaurant were completely empty I would understand. But that was not the case. There were a few customers there. And don’t get me wrong, there were two or three employees really working… out of about 9 or 10.
The pizza is good though. So are the breadsticks. I just won’t come after 10pm anymore.