The facilities are nice, but that is about the extent of the positives. If you are looking for a warm or friendly atmosphere, this is not the place to go. Most people who work there are very rude and cold. They also false advertise, the 10 minute massage is about 30 seconds. The person who gave me a pedicure and manicure was scornful and blatantly rude the whole time. Not a very relaxing experience. I would never go back.