Menards

I tend to like Menards over Home Depot because the prices are reasonable and i like the layout of the stores. After going to Sam’s club looking for a big bottle of lemon scented pine sol but only to find out they dont carry that item, i was happy to get two large bottles here at Menards, so it was worth the trip to this store and they give those think reusable plastic bags!

I’ve been going to Menards stores for over 10 years, on the average once a week.
I do my best to avoid the one in Cicero because of the store manager is extremely uncompromising with any products being returned.
Avoid this store as there are much better Menards in the Chicagoland area who actually care about customer relations.

I had a property that had a cracked water heater was manufactured in 2008 by Richmond I called the number on the side of the water tank and they said to bring it to menards the hot water tank was five years 11 months old and had a six-​year warranty and they replaced it with a new one right away

My husband and I purchased a cast iron sink that was advertised as an in-​store sale for $ 149.99. However, my husband realized in the parking lot that we’d been charged $ 199.99. He went back in and spoke to customer service who called over to the relevant department to confirm. They reported back that there was no cast iron sink in their department that was advertised at $ 149.99. My husband walked over to the department and took a camera photo of the sink and the advertised price and returned to the customer service desk. Puzzled over the photo that contradicted what they were told, customer service called over again and arranged to have someone meet my husband in sinks to figure out what the confusion was about.
When he got there, my husband spoke with a representative who informed him that the $ 149.99 was relevant only to the display model. My husband asked where this was indicated and, since it wasn’t, asked if he could have the price adjusted. The representative said that he wouldn’t do that, and repeated that the $ 149.99 was only for the floor model. When my husband said that he wanted to keep the sink that was already loaded in the car (same model, mind you), and, since this was not our error, again asked for the price adjusted to reflect what was advertised, the man offered to remove the sink from our car and simply return it. Then my husband asked to speak to a manager, whereupon the representative told him that he WAS the manager. Unfortunately, my husband did not remember his name.
Since it is Menards that is responsible for pricing and merchandising their products, it is unclear why this is a matter they would not have been willing to make right for us. We purchased the boxed stock based on a floor model that was marked at $ 149.99 with no indication that the price applied only to the floor model. This experience has left a pretty bad taste in our mouths.

Menards in Cicero has the worst employees ever! My father In law bought a heater and tried to return it 2months before the insurance finished and they refuse to change it! The manager was super rude when I asked to speak with her! She simply said we needed a receipt and that it was our problem if we didn’t have one! It’s super cold in chicago and the heaters are costly now a days!

I was trying to preorder some drywall and was told to go to the other side of the store. But after 15 min. Someone arrived and told me to hold on then left. So I returned to the front counters, and the lady pretty much just ignored me and walked away. I was trying to talk to her about getting someone to help me. Instead she just got on her radio and walked away again. I guess no one wanted to help. I guess Home Depot is where I will be shopping from now on.

This is not one of the better Menards. I once went there to get some cellular shades and 2 guys working there said they could help, only to admit 30 min later that they did not know how to cut the shades (you can get them cut on-​site). The lighting department is another place with issues… the few times I asked for help there, a rather less than enthusiastic employee «helped» me. I usually go here when I don’t feel like driving further out.

I would’ve given them 4 stars, but I didn’t care for that bug that was in the plastic bin I was looking at.
I’m not sure if I ever even been in a Menards, but they blow Home Depot away. They sell everything and I mean everything. I thought they were like Home Depot, but nope. They have gardening, lighting, tools, BBQ grills, toys and even grocery items.
Staff seems to be hard to come by, you gotta go searching for them if you need assistance.

Lots of hot girls work here– That could be a con. Seriously. I have never seen a cashier that is male. All of them are young more often attractive females. Do they discriminate based on gender and looks? Home Depot has a much more diverse cashier crew. All over the floors you see a lot of pretty YOUNG girls. Seriously if you need help with home improvement what is an 18 year old girl who is more interested in MTV and her cell phone and boys going to help you with?
Cheaper than Home Depot and bigger. Lots of things made in the USA but the quality can vary widely. AVOID their clothing, gloves, hats at all costs– pretty much dollar general quality it will only last one season. Stick to brands you know and you should save over Home Depot. It’s also just more fun to go here.
They say they open registers if there is more than three people but in my experience this isn’t true. Sometimes there is a lot of people waiting in line. Once I had just one item I wanted to pay for and there was loads of people in line with many items. I left and went for Home Depot– they have self checkout there.

Where else can you get a ceiling fan, wood flooring, tar and a pair of work jeans???
Well maybe Walmart but whatevs. You smell what I’m cookin!
My biggest gripe with Menard’s is that they are HUGE! I just wanted a bottle of Drano and couldn’t find it to save my life (I also couldn’t find an employee that wasn’t already helping someone).
I ended up leaving here with nothing but I do always make this my first store to look for what I need and then head to the other guys when I can’t find it.

Hats off to David for helping us re chamber our locks. Menards is a good store and I like the fact that I have a choice between Home Depot, Lowes, and Menards, but of the three I like Home Depot the most.
The prices are better and the selection of goods are better. Take the paint selection for example, Home Depot has a better selection with better prices. I had keys made at Menards and eight copies didn’t fit my newly redone lock chambers. The Home Depot down the street copied them with out issue.
The bottom line is the difference between the three big box home improvement stores isn’t that great. You don’t have to drive out of your way to get to one over another. What most people fail to do is not have all their ducks in a row before they go to these places, is lost in the planing, and have to make multiple trips wasting time.
Have fun!

I like the fact that it’s easier to find stuff on your own here, but the customer service is still garbage. I still prefer Menards over Home Depot, but both places need a seminar on how to be proactive in helping their customers. Need milk, beef jerky, and a lawn chair? Menards got yo back!

My boyfriend is a big fan of Menards so he got me into it and prefers it to Home Depot. I quite liked this location. I am the plant «mom» at work –I’ve beautified my workplace with so many plants. I need to have a little nature when I’m trapped in a building all day. I went to Menards to buy some new pots and I was really pleased with the selection. They had pretty pots for all kinds of décor /​tastes. I found some really nice stuff! I would visit this location again based on my experience. I really liked the big selection!

I prefer Menard’s over Home Depot because it is so much easier to find staff to help and the atmosphere is less much industrial.
I got solid advice on equipment I needed for a street festival.
FYI: Menard’s also has some groceries.

Menards has good sales. Sometimes this one has stuff that can’t be found at the Clybourn store in Chicago.
The husband likes this place.
I wander around while he gets the one thing he came for and then we leave.
Huge selection of stuff
Food items also

I LOVE this Menards. The customer service here is fantastic! Everyone speaks and they know their product! LOVE that. I spent the entire day here gathering resources (prices, color swatches, catalogs) for interior and exterior home designs.
I loved the freedom to roam. I really enjoyed that people asked me for help if I needed it. I highly recommend this Menards to people looking for help with their project needs.

Holy crap — this place is HUGE. In fact, the store is so huge it can be difficult for the first time shopper here to figure out where what he/​she wants is. But I’ve shopped here several times over the past few months, and I now know where to go to find what I am looking for. The prices are pretty amazing — a bit cheaper than Home Depot up the road on Cicero Ave. And I always seem to find something else that I wasn’t looking for — I guess they nabbed me quite well :) Great tools prices, great selection, more than a DIY store — small grocery store, small book store, etc. A fun place to just browse.

I wish this was my go to Menard’s. The location is beyond huge and the selection is much more modern then the Clybourn store. They have a pet products, dvds and books, 2 levels of patio furniture and a big lighting section. I could get lost wandering this store and I don’t think I would mind at all.

Great service, friendly folks, clean restrooms
Always has what I need in stock. my latest love is the Jerky section. MMM