7 to 7 Dental & Orthodontics

I recently moved here from California and new to the area. Of course my crown would fall out but luckily my insurance was still good for another day lol.
My son didn’t want me driving far to his dentist since I was new and not sure of roads so found this place new just down the street. What luck. They were able to take care of me and lucky the doctor was able to glue back my crown.
They were very nice and omg very high tech. They even had a flat screen tv to watch on the ceiling while I was getting work done. All the staff was very nice and even had follow up call.
I would recommend this place highly.
Great staff and great service.

I was a bit hesitant given the other review but thought I’d give them a try anyway. I must say my experience was very professional from start to finish.
I made my appointment by phone last week for today. Provided insurance info and personal info. When I got there they had one form for me to complete, not the hundreds many seem to and they didn’t ask me for insurance info as they already had it.
Then on to X-​rays and exam. They did a few new things like measuring gums or something. Came back and gave me over view by tech then doctor came in a did more thorough exam. They didn’t trash work I already had which is a first for me. They didn’t recommend a Cadillac cleaning when I didn’t need it.
We then set to my fillings which once they got in there was one less. Again first time ever they actually treated what I needed and not other stuff. Then came to cleaning. They gave simple follow up instructions and I was out the door.
They do want me to follow up a little more frequently than I’d normally do but give. The professionalism and over experience I have no qualms of doing so.
Bottom line — give em a try!

I really wanted to like this place. They are walking distance from my house. They are open late and even on Sundays! They offer dental and orthodontic services. They accept my insurance! All good right? Wrong. We arrive at my son’s initial orthodontic consultation ten minutes early. It was our first visit so I figured there would be paperwork. We wait 35 minutes (not including the minutes we were early) in their lobby waiting for someone to come get us and nothing. I finally get fed up and asked how much longer it is going to be. The front desk person said she’d check and then sees a young man walking our way. She says, «Oh, here he is right now.» Finally.
The young man is the orthodontist’s assistant. He apologizes and says they were having issues with their X-​ray machine. That’s fine.
After X-​rays, the assistant takes us into the exam room. He looks at my son’s X-​rays and comments on my son’s orthodontic spacers. He basically says that our previous orthodontist should not have «anchored it on baby teeth.» He also says they will most likely recommend having it removed because it’s keeping his baby teeth from becoming loose. What?! The spacer procedure was fairly recent and it was around $ 500. Have it removed? It was a mistake? They did it wrong? I’m feeling pretty low at this point. He sees my reaction and says, «Well different orthodontists, different methods. It doesn’t mean it’s wrong. We just would have done it differently.»
The assistant leaves us and we wait another ten to fifteen minutes for the orthodontist to see us. Finally, the orthodontist comes and she looks at my son’s X-​rays and examines my son’s teeth. She basically tells me that my son will need partial braces eventually but it doesn’t need to be done any time soon. Oh. Is that it? I brace myself for the comments I am expecting her to make about the inferior spacer in my son’s mouth. Nothing. I ask her about my son’s spacer. Does it need to be removed? She tells me no. She says the spacer is fine where it’s at. She tells me it doesn’t need to be removed because the baby teeth it’s anchored to do not usually fall out at this age. I tell her about her assistant’s assessment and she disagrees. She tells me that the previous orthodontist most likely anchored the spacer to baby teeth because my son’s permanent teeth probably hadn’t fully come out yet. Oh. Well that makes sense. So not a mistake. Oh thank goodness.
Overall, my first impression of this place was not that great. The staff was pleasant and the facility itself lovely, but the long wait without any kind of communication from staff plus the incorrect assumptions made by the assistant made for a tiring visit. I will look elsewhere.