St Thomas Apartments

This apartment complex is a big joke! I’ve lived there for about 5 years and went through about 8 property managers. Nothing ever got done. If you put in a work order request for something to get done it took weeks before it actually happens. I an had electrical problem with my stove for over a year numerous complaints that it at times turn on by itself and when I was cooking even if it’s was on low it automatically turned into high on its own. Firefighters were even called out once when I wasn’t home because it turned on and I had a pot sitting on the stove which made the whole apartment smokey. Managers have went out to «inspect it» since the heat didn’t go up by itself to them on the spot they say they can’t do anything! Everything is cheap there, Over the years it just got worse and worse, it seems they rent to anyone now just to fill in their vacant apartments. This final management proper made it the last straw! I’m sorry but the property manager is incompetent! We moved out and they hit me with a $ 1440 carpet fee that just has normal wear and tear! Plus other fees. The last couple of months was horrible as far as insects/​roaches and bugs. I mention to the we never had that problem here before (my daughter is allergic to roaches so I’ve always been clean) they said they couldn’t get anyone out in months! You call and you can never get anyone. They are money hungry and cheap! Do not rent from this facility it was my worst nightmare ever here! Tip! if you do make your complaints, make them in writing or email because they claim they never get anything or when you move out you never mention it! Lesson learned from a money hungry management company! Plus I did call the actual office headquarters they are the same they never respond and say the person in charge is always out! I’ve called 5 times with no return call to speak to someone regarding my deposit refund and what I «owe» them as well. No return call! Don’t even deserve a star its 0 for sure

I originally left a great review, but that was prior to all this nightmare.
I no longer recommending renting from here!!!
Starting Thursday, there were problems with the plumbing/​water. The apartments turned off the water, then again on Friday. Well, yesterday (Saturday) the water was off in the morning and has been off since then. It is now Sunday afternoon, still NO WATER. We have contacted management, and they told us that nothing can be done until Monday. We have gone this entire weekend with NO water, and both of our toilets are clogged. We cannot use our toilets, we cannot cook anything that needs water, we cannot wash our dishes, we cant shower, we cant wash our clothes. Nothing. We pay $ 1450 for rent plus $ 35 for water and trash. We pay every month, so we should not have to put up with this. The management should have called an emergency plumber, not wait for their own workers to get to work on Monday to try and fix this. I understand having to hire an outside company costs money but this is a very serious problem and it needs to be fixed immediately. People pay rent and water here, it is your job to make sure everything is working.
Also, we have had horrible leaks in our ceilings. We have contacted management 3 times now, twice when we had first moved in (back in March) and once just last week when it was raining. Each time, we were told that someone was going to be coming out to fix it. Well, still no one has come to look at it. My fiancé asked the neighbors across from us if they have leaks and they said yes, they have a really bad one too. I have posted photos here on Unilocal of our leaks, one is greenish black, its obviously molding. No one in management seems to care. This is unhealthy and i’m pretty sure it is unlawful.
Please, look at my photos. I have posted the photos from all of our leaks, as well as a photo of our kitchen sink with the faucet up/​on and you can see that there is no water.
*I will update this review as my experience goes on with all of these matters.

Hello, I noticed nobody had reviewed these apartments and unfortunately I’ll have to be the first one. St. Thomas Apts. are very nice, spacious as well. It’s seems all fine and dandy from the outside. Therefor, my boyfriend and I tried applying here back on December 24, 2014 with a $ 34 credit check fee. No biggie. There were some documents that needed to be added which was fine. But here we are January 29^th, 2015 and I was told my application was denied because of an «active landlord tenant «dispute. Which is false! They could not provide me with any documentation to confirm this. They claimed they found it on my credit report. I checked my report and nothing, it was free of such claims. I spoke with my previous landlords and they all confirmed no disputes where ever reported. Till this day their corporate office will not supply me with any information other than a date and have been waiting for such documentation for about two weeks. I believe this place is a scam. They must be profiling on a another level. So beware. Also my credit check fee is «nonrefundable» what a great benefit for them. I released all my personal information and they took my money and created false reports. I give them only 1 star only because I have to choose a star