Sami Hawatmeh Tailor Shop

i went to hawatmeh tailor shop and there was a man in his 60, s and i ask him to work in my jacket since i have short hands he was so nice and know what he, s doing and i got my things done and i will go to his shop agian

I have been having Sami do all of my atterations from all my Ricky Stitch True’s to my friends high end gowns and he is amazing. I used to take items to Nordstrom asking for an alteration to length with original seam and they can never get it right. Sami on the other hand always does a perfect job exceeding all of my expectations and for a pair of denim that cost me $ 450.oo a pair I trust no one but him. I live in North Park and have 9 tailors with in blocks but will only trust Sami. He is the best…
Ed Brown

I called to ask for a general range of what it would cost to alter a dress. I talked to a man. I told him the type of material and that all I wanted was it hemmed. He told me I needed to come in.
When I inquired that I just wanted a range to find out if it was even worth going in (I don’t want to pay $ 40 for a dress I paid $ 10 for… not to mention wasting time driving out there for nothing). He was not willing to budge.
I reiterated that I just wanted a range of how much they charge, not a specific quote for mine (I just wanted to get an idea) but he wouldn’t say. I got frustrated and decided I wont be going there. Honestly, it was a $ 10 dress. If their base price is $ 30 (like some other places I called), obviously it’s not work wasted both parties’ time. Any business has to have a base rate… I can understand that it may differ on the higher end/​more expensive jobs… but this was a simple hem. Grr.
Instead of simply answering my question, he was rude. No thanks.
/​end rant

Although I have been going to Hawatmeh Tailor for at least 10 years and have generally been satisfied by the work performed by the owner, I find that you often discover the true quality of a business when a customer is dissatisfied.
After bringing in 4 pants for alterations, I came in to retrieve my clothes and tried them on to ensure the correct fit. Two of the four fit to my style but the other two required additional alterations. In fact, he planned to charge additional fees for these. (By way of background, I should point out that Sami, the owner, only uses chalk to mark the clothes and never uses pins to help the customer visualize the fit).
When I returned to pick up the two pants, they still didn’t quite fit the way I like (I prefer a more slim, tailored fit). After pointing this out as delicately as possible (I hate criticizing another person’s work and always try to do so diplomatically) and spending time marking the two pants, Sami curtly told me that he would redo the two pants but would not perform any alterations to some additional clothes I was bringing in to him (I had two jackets that required shorter sleeve length and another pair of pants that needed alterations to the length and crotch). He flat out refused the additional business because in his words «[I’m] too particular.» I was perfectly willing to pay for the additional changes to the two pants (even though I don’t think this was necessary given that his alterations were unsatisfactory) and obviously for the additional clothes as well.
I have brought business to Sami numerous times over the last decade and have even recommended him to family and others. After this experience, I will never recommend him again because of his poor customer service and attitude. Immediately after this, I took my clothes to another tailor in DT Chula Vista where the women quickly understood what I was looking for in terms of fit and properly marked the clothes with pins so I could visualize it. Moreover, the tailors here pointed out that the way Sami marked them (for the third time I might add) would not have resulted in the fit I was seeking.
I should also point out that there is another filtered poor review for a similar experience regarding Sami’s customer service and attitude.