Lux Spa & Nails

Not too happy with this place right now!!! There was a long wait for walk ins! Two of their regulars walked in, they obviously had no appointment. But since they were regulars, they were helped first than all of us that had been waiting for ½ hour to be seen. Unfair service!!!

Updating my review because the manager contacted me right away about me not being pleased. Was very understanding. Offered me a full set, which I opted out of, and I asked for a refund and they did just that no questions asked. I also mentioned I couldn’t go back to the salon since it was way out of my way, and they were nice enough to send me a check. Thank you for making my refund hassle free.

Walked in to get a relaxing gel manicure and pedicure. Instead I got a rushed job on both and was in and out in 30 minutes. Which I wouldn’t mind if it wasn’t so rushed. Did not get a hand massage with my manicure, more like a slap of lotion. I also paid extra for callus remover but still have calluses the next day.

Will never go back here. Pedi started off ok, Blanca gave me the sheet to choose which pedi I wanted and i let her know I wanted the pedi plus which is the massage, exfoliant and callus remover. She cut me twice while cleaning up and I thought that was going to be the end of the pain. Oh boy was I wrong! The callus remover was whatever, she really didn’t pay attention to what she was doing though, just looking around instead of paying attention to areas that she may have gone to far on. Next was the sea salt exfoliant. I do not have sensitive skin by any means but I seriously thought she was going to give me an open wound with that exfoliant. She scrubbed SO hard and for SO long with an exfoliant that was SO gritty. I may as well have ran sand paper up and down my legs. When it came to the massage itself it was ok until a regular came in and she immediately stopped, ran up there gave her the gel things to choose from and got her set up with someone to begin her take off. I can get over her leaving me completely leaving until she came back and it was like she was on fast forward. She had some major pep in her step to get me out of there and get going to her regular. I was very worried about the polish because she was rushing it completely and she did ok but did not clean everything up that did not end up on the nail. I paid for the service but this is the first time in my life I’ve never left a tip.

Jenny is a genius… I had gotten my nails done somewhere else a week ago and they were terrible… she made my nails beautiful again… Jenny is amazing at what she does.

My review changes from 5 stars to 3 because the last two times, I left very disappointed and unaccounted for. On both occasions the nail technician and even the receptionist could tell I was unhappy with the color of my gel. It was clearly different than the way it appeared on the sample nail. They didn’t bother to change it or apologize. Almost every time I’m in here they make you feel like their time is extremely limited and there’s no way they could provide me with a small fix. I used to love coming here and I even recommended it to many friends. They are a bit too pricey for what the results have now come to. I’m sad to say I won’t be back.

My toenails look like my six year old did them! They are filed flat across, and crooked! Nail Polish on my toes… wth! Back to Happy Nails in Eastlake for me!

I recommend Kendra! She did my nails beautifully! Shape was perfect and my nails still look great two wks later! The pedicure was ok, nothing too different about the average pedicure. it’s also pretty pricey.

I got a French tip gel mani and it was $ 32. It was NOT worth it! The lady that did my nails rushed the whole process, slapped some lotion on my hands (no massage, I thought manis came with it) and did a sloppy job. To make things worst, it has only been 4 days since I came here and the gel is already coming off and chipping! So disappointed!
Over priced and VERY low quality!

Mary and Tammy are super amazing!!!
They both have excellent customer service and give amazing manicures.
Got my nails done and love how they look!!!

This is my favorite place to get my nails and waxing done. I’ve never had to make an appointment, and never had to wait more than 5 minutes to be seen. Somehow the place is always busy though! Says a lot about their service :) David and Lee do the best gel manicures and Steven and Julie do a great job with the eyebrow waxing. I’ve had almost everybody else and they all do awesome too!

I have been to this nail salon a few times, but have gone for the last 2 months in a row to have a pedi by Lan. Lan is my go to gal for pedicures. I get really bad naturally ingrown toe nails and she is able to manage them without making it painful. This month I also had a basic mani done to shape my nails and remove my cuticles and she did a stellar job on that too. I got the $ 30 pedicure that removes callus and has a leg scrub/​massage. The price for what I receive is well worth it. My basic mani was $ 10 and that was worth it too as she massages my hands and arms.
I highly recommend this nail salon.

I’ve been getting my nails done here for years (pedicures and manicures)… And I always come back. They offer a great experience and at an affordable price.

I only write bad reviews if I’m really disappointed and this makes me sad because I was really looking forward to this place. My first time here was a walk in gel manicure, the staff overall was friendly. The girl who did my nails wasn’t very talkative but seemed nice (I’m not sure what her name is but she has a very young, baby-​like face.) the manicure went like any other, only after she was done filing the surface of my nails, she began painting them without washing/​removing all of the leftover nail powder/​dead skin on my fingers… which seemed fine when everything was done because it the gel polish dried quickly and she put oil/​lotion on afterwards. Well, one day later and my gel is rising/​peeling off. and the color didn’t look right either, it looked very dull/​cloudy. Maybe the gel didn’t stick because there was a layer of skin powder coating my nails? I called and asked if they could do anything and they said yes so I came in and just asked for the gel to be removed and regular polish instead. SHE DID IT AGAIN! She sanded down my nails then started painting away… not only that but she used a dark yellow tinted base coat, so underneath the ballerina pink I chose was a merky, gross undertone, and my fingers looked ashy, dry, and not cute. I asked her why we didn’t wash my hands before the paint and she just looked at me and said «it’s acetone.» Ok… so you’re telling me that I have a film of chemicals around my nail beds and I can’t wash my hands now because the polish is still wet… great. I had errands to run but I went home instead because I was too embarrassed. I don’t do ashy. Never have never will. I won’t be coming back.

I had a really great experience with Vi. And my nails look great, she did a fill and fixed my shape. I got a gel manicure. Thanks girl

I got treated to a shellac gel manicure here as a belated bday gift
The shop is vibrant and the staff are friendly.
Lynn did my nails and i LOVE THEM!!! She is super sweet and did an outstanding job! I had never tried a french shellac and its perfection. My job doesnt allow bright colors or crazy designs so this natural french tip was just what i wanted!! i cant wait to go back! (& i dont mind the drive, from east county)
Lynn is so professional and provided the best customer service i have ever encountered at a nail salon.
Thanks Lynn!

Usually go there to get my nails done. Really nice ladies there. Great price and love the colors of their gels. Something that I wish they would get is little rhinestones like other places they really don’t offer nothing special and different shapes! Today I did get the shape that I wanted because the lady was new and she has done them before!!! OMG fell in love with them!!! Told the ladies of things they should offer And they say that the owners just don’t like to spend money… Bummer because a lot of customers like that! But love the time they put into doing a great job in my nails. Already have my go to girls!!! And a little tip not all the chairs have massage so watch out !!! That’s what ur paying for and they don’t work! Really upsetting… They need to do a little updating! Five stars for the girls there and their work but 3 stars because the place there is not clean!!! and they don’t offer much!

They get one star at best. Went in today to get a pedicure and also get my mothers pedicure as well. Lee did her pedicure and it only lasted 10 – 12 minutes. She didn’t clean or cut the cuticle, scrub her feet and then had the audacity to get an attitude when we mentioned it. She re-​did my moms toes and it honestly looked like a 2 year old did them. The paint job was atrocious. She rolls her eyes, talks crap about you to the other co-​workers and then tries and asks for a tip. Uh NO! Do your job without a damn attitude and maybe I’ll consider it. If you get a pedicure, go to Cindy. She took 45 minutes on my pedicure and does an AMAZING job. She’s friendly and takes care of the customer. She ended up fixing the poor job Lee did on my moms feet. Also, I’ve known the owner for about 12 years and it’s so sad that this shop has turned into a customer service nightmare.

I have been coming here for over a decade (makes me sound old) and I love it. I recommend Lynn for your Mani’s and Steven for your pedis. Lynn does such a good job with manicures and when I don’t know what color to go with I usually always go with her recommendations. Steven does a great job with pedis and he gives the best foot and leg massages. I usually get the callus and sea salt pedi which is heaven for me and he massages with the sea salt and the lotion.
Their gel manicures usually last a week for me and they have a vast array of colors (gel and regular polish). For a gel Mani and pedi I typically end up paying $ 48.
I have also gotten my eyebrows done here and they do a decent job. I come here when I cant make it to my other eyebrow place.
They have add a $ 1 fee if you use credit/​debit to pay and you cannot add tip to your total so make sure you take cash.
The only thing that I am not a fan of is that they are always busy (a good thing for them) so it is sometimes noisy. They take walk ins but I always call and make an appointment.

So i come here from time to time. They consistently do a good job on nails and waxing. But I was a little mixed about this trip. Came in for a basic pedi and gel mani. Walked in around 4pm and was able to be helped right away. The lady doing my pedi had a regular client waiting, so it felt a bit rushed. She took her time massaging, but everything else felt so quick. I can’t complain though bc she did a pretty good job and she was friendly. The girl doing my gel mani also worked quick, but did a good job too. I just wish she took just a little more time on my hand massage.
Basic pedi $ 20
Gel mani $ 28
For the most part, this location is clean but I have been to other places where cleanliness and keeping everything sanitized was more obvious.