Espana Carlos M, DDS

i was going to give this dentist office only one star, but then i remembered why i went there in the first place. i felt comfortable and they were friendly.
however,
i eventually had to get braces. it started out as a great experience. they were able to work out payment options with us, etc. and everything was knowledgable and helpful.
a few months in, the entire staff changed (except the dentist himself).
the new people seemed to be in training or something.
i had a lady take the mold for my retainer who actually SAID TO ME it was the first time she had ever taken molds before (and anyone who has had these molds taken knows it is super uncomfortable to begin with even if someone doing them is experienced). she tried six times to get the molds to take, and finally another girl came in to do it.
they called me a few days later to tell me the place they sent the molds to to be created for retainers said those molds weren’t going to work. i came in again and another new person attempted to use me as a mold-​taking lab rat. days later, i was called in AGAIN to re-​do them.
the third time, it finally worked, but needless to say, my front two teeth are crooked today becuase the retainers didn’t fit properly. i went in the first week to tell the dentist i felt like my teeth were trying to move and that the retainers didn’t fit, and all he did was tell me it was normal for them to feel funny.
i don’t want to completely bash the place. they were nice, but i think they are some kind of training place. my ex used to go there a few years ago, and i did notice odd changes in staff when he went there as well. i used to love the place, so i wouldn’t say i don’t recommend them to anyone in the world, but i would definitely say you need to know what you need and stand up for yourself if you’re going to be going there to make sure it gets done right and you don’t have people practicing on you! otherwise, you’ll end up paying for braces twice like i will be.